Associate Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in managing one of Tint’s most significant and operationally intricate embedded-insurance product initiatives.

• Collaborate with a Staff Product Manager, engineers, operations, data specialists, and team members who interact with partners.

• Coordinate efforts with external vendors, embedded-platform partners, and their clientele.

• Monitor product data for volume, gaps, anomalies, and any emerging concerns.

• Ensure accurate documentation serves as the definitive source of truth and reconcile records with agreed-upon decisions.

• Keep both internal and customer-facing changelogs updated following releases.

• Intake, replicate, clarify, and track operational bug reports and user interface feedback.

• Conduct quality assurance on engineering work against acceptance criteria prior to release.

• Maintain ticket cleanliness, project progress, and highlight any stale or blocked tasks.

• Investigate logs, dashboards, and utilize observability tools such as Datadog.

• Escalate any blocked issues to the Staff Product Manager and ensure effective communication with stakeholders.

⛳️ Requirements

• Demonstrated experience in a high-stakes environment, such as a substantial internship or a first role with ownership, support, quality assurance, operations, coordination, or analytics experience.

• A strong sense of curiosity and the ability to investigate discrepancies, pose clarifying questions, and escalate issues when necessary.

• Capability to understand workflows from beginning to end and identify edge cases.

• Ability to independently determine requirements, identify stakeholders, and establish completion criteria.

• Comfort with technical systems, dashboards, specifications, logs, and communicating issues effectively to engineers; coding skills and a technical degree are not mandatory.

• Strong written documentation skills that are precise and concise.

• Reliability and a commitment to follow through on responsibilities.

• Experience in insurance or another regulated field is a plus.

• Hands-on familiarity with Datadog or similar observability tools is advantageous.

• Background in quality assurance or testing is a bonus.

• Experience with Linear, Jira, or comparable issue tracking systems is beneficial.

• Familiarity with recurring external-system data feeds is an added advantage.

• Must be eligible to work in the United States and preferably should not require current or future employer sponsorship or STEM OPT participation for US work authorization.

• Willingness to travel for in-person collaboration approximately once per quarter.

🏝️ Benefits

• Home office stipend.

• Co-working reimbursement.

• Unlimited vacation policy.

• Equity options.

• Flexible Spending Account (FSA).

• 401(k) plan.

• 100% employer-paid medical, vision, and dental premiums for employees and their dependents.

• Company retreats held twice a year.

• Flexibility to work across various time zones.