Product Operations Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take charge of the implementation and ongoing management of Outseer’s commercialization reporting schedule, including rhythm, templates, consolidation processes, and supporting documentation.

• Oversee the entire cadence by gathering input from stakeholders and compiling it into a unified, reliable view.

• Track stage-gate and launch processes across Discover, Shape, Commercial Design, Early Adopter, Scale, and Learn phases.

• Generate succinct executive-level reports on commercialization and portfolio health.

• Serve as the single source of truth for active commercialization initiatives and launches.

• Reconcile incomplete, inconsistent, or conflicting inputs to create an accurate portfolio representation.

• Define and uphold portfolio-level metrics.

• Enhance reporting templates, dashboards, and tools.

• Manage issue, risk, and dependency tracking, including RAID logs.

• Follow up with owners to ensure actions and issues are resolved.

• Identify, route, anticipate, and escalate cross-functional risks, dependencies, and readiness gaps.

• Implement and manage governance artifacts, including milestone trackers, stage-gate dashboards, and decision logs.

• Document and ensure follow-through on decisions, commitments, actions, and responsible parties.

• Assist in commercialization, investment, and GA readiness reviews.

• Build relationships across Product, Product Leadership, Sales, Solution Consulting, and other stakeholders.

• Identify gaps in ownership, milestones, and status, and escalate them accordingly.

• Highlight recurring portfolio trends such as risks, resource constraints, stalled milestones, and readiness gaps.

• Foster cross-functional alignment.

• Conduct post-program or post-launch reviews and integrate lessons learned.

• Contribute to the maturation of Outseer’s commercialization operating model.

• Streamline reporting, minimize duplication, enhance transparency, and improve consistency.

• Establish and maintain templates, standards, and working practices.

• Provide recommendations to enhance coordination between Product and commercial teams.

⛳️ Requirements

• Bachelor’s degree in Business, Technology, or a related field preferred; equivalent professional experience will be considered.

• 8+ years of experience in product operations, commercial operations, portfolio operations, PMO, business analysis, program coordination, or similar roles.

• Proven experience in developing and managing status reporting, dashboards, governance artifacts, or portfolio tracking across multiple complex initiatives.

• Strong understanding of technology and product delivery environments, including software development, SaaS, data, or related fields.

• Exceptional skills in Excel, PowerPoint, and reporting/dashboard creation.

• Ability to convert varied and imperfect inputs into clear, consistent, executive-ready outputs.

• Strong stakeholder management skills to secure accurate and timely input from senior stakeholders across various functions.

• Excellent written and verbal communication capabilities.

• Familiarity with Agile, traditional, and hybrid delivery methodologies.

• Working knowledge of commercialization and go-to-market strategies, including proposition development, enablement, PoV/pilot activities, launch readiness, and GA.

• Strong organizational skills with the ability to handle multiple priorities, deadlines, dependencies, and follow-up actions concurrently.

• Experience in SaaS, cybersecurity, fintech, or technology organizations backed by private equity is highly desirable.

• Reliability and precision in reporting.

• Proactive follow-through and accountability for actions.

• Structured problem-solving skills and sound judgment in escalation matters.

• Adaptability and commitment to continuous learning.

• Technical expertise in product operations, commercialization processes, reporting practices, and portfolio visibility tools.

• Collaboration skills across Product, Sales, Solution Consulting, and other functions.

• Ethical behavior, integrity, transparency, and accountability.

🏝️ Benefits

• Equal employment opportunity.

• Work environment free of discrimination and harassment.