Product Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage program initiatives for innovation projects from initial concept to business model approval.

• Ensure project teams remain aligned, unimpeded, and adhere to timelines.

• Lead planning and development cycles, which include annual roadmapping, scoping reviews, and managing cross-team dependencies.

• Assist in monthly portfolio reporting and present strategic updates to senior leadership.

• Create standardized work to provide comprehensive visibility across the portfolio.

• Support the development of business cases and ROI analysis for product investments.

• Collect input and rigorously test assumptions with Product Leadership.

• Promote operational excellence through streamlined processes, enhanced efficiency, and best practices.

• Encourage innovation and continually enhance operational delivery.

• Build and nurture relationships with peers, stakeholders, and executives.

• Tackle sensitive and cross-functional challenges while fostering collaboration throughout the organization.

• Approach intricate business problems with an entrepreneurial, creative, and data-driven mindset.

⛳️ Requirements

• Bachelor's degree in a relevant discipline.

• 3+ years of experience in Project/Program Management or Product Operations.

• Proven experience in managing or supporting a portfolio governance or reporting process and an annual planning/roadmapping cycle.

• Background in leading programs and projects with cross-functional implications, including hands-on project management of multiple concurrent initiatives.

• Exceptional organizational skills and a history of reliable follow-through.

• Proven ability in problem-solving, influencing, and analytical thinking.

• Excellent communication, presentation, and interpersonal skills.

• Strong verbal and written professional capabilities; able to compile and present data, insights, and recommendations to various audiences, including executives.

• Ability to lead by influence and collaborate effectively with cross-functional teams.

• Familiarity with collaboration tools such as Microsoft 365, Jira, Miro, and other Project Management tools in an enterprise context.

• Preferred: In-depth understanding of the product development lifecycle and experience with a SaaS solutions provider.

• Preferred: Strong grasp of Product & Engineering organizational functions and cross-functional dependencies.

• Preferred: Experience in constructing or supporting a business case, ROI model, or investment analysis.

• Preferred: Working knowledge of SaaS financial metrics such as ARR and gross margin.

• Preferred: Understanding of portfolio governance and stage-gate style frameworks.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Life insurance.

• 401(k) with matching contributions.

• Flexible time-off policy.

• Paid parental leave.

• Long-term disability (LTD) insurance.

• Health Savings Account (HSA).

• Support for a healthy work/life balance.

• A dynamic, collaborative, and entrepreneurial work environment.

• Equal opportunity employer.

• Reasonable accommodations for applicants with disabilities.