Product Marketing Operations Manager

This is a fully remote position, open to applicants in Ireland, +4 more countries.

📋 Description

• Lead cross-functional projects that align with product marketing strategies across GTM, Product, and Marketing teams.

• Take ownership of follow-ups, task management, and ensure timely completion of assignments.

• Collaborate with field, Enablement, and Marketing teams to align on objectives, priorities, shared initiatives, and enablement efforts.

• Monitor product marketing metrics, including content effectiveness, enablement sessions, and launch performance and usage.

• Analyze metrics and provide weekly reports on findings.

• Experiment with AI workflows and tools, develop and test scripts, and establish evaluation criteria.

• Work alongside software engineers to enhance and deploy AI tools, transitioning promising prototypes to engineering for production.

• Maintain essential decks, positioning content, and enablement sessions.

• Ensure that collateral is accurate and up-to-date, enabling sellers to easily locate and utilize it.

• Sustain the shared product knowledge base and enhance processes to keep it current.

⛳️ Requirements

• Minimum of 2 years' experience in operations, analytics, enablement, or technical support roles within a Product or Marketing organization in a software company.

• Strong analytical skills with the ability to convert data into actionable recommendations.

• Proficiency in AI agents, including the development of skills and automated workflows utilized by multiple users.

• Capability to assess and codify the attributes that contribute to high-quality AI output.

• Understanding of software products, Site Reliability Engineers (SREs), platform engineers, and observability tools.

• Experience in building dashboards and pages in Grafana, or a quick ability to learn.

• Excellent project management and organizational capabilities.

• Strong verbal and written communication skills, including the ability to present data effectively to a team.

🏝️ Benefits

• Restricted Stock Units (RSUs).

• Fully remote work environment with a global culture.

• Opportunities for career advancement.

• In-person onboarding experience.

• 30 days of annual leave, including 3 Grafana Shutdown Days.

• Transparent communication and regular updates across the company.

• Freedom and support to deliver outstanding work and explore new ideas.

• High-trust, low-ego workplace culture.

• Accessible and open leadership.