Product Manager – Senior Business Analyst

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Define and uphold product strategy, priorities, and roadmaps that align with both business and customer objectives.

• Convert strategic goals into quantifiable product initiatives and delivery plans.

• Balance customer demands with modernization, technical debt, compliance, growth potential, and innovation.

• Assess opportunities based on customer value, business impact, effort, risk, and strategic alignment.

• Facilitate product planning across legacy systems and next-generation platforms.

• Lead discovery efforts with customers, business stakeholders, subject matter experts, engineering teams, and operations.

• Convert business needs into process flows, functional requirements, user stories, acceptance criteria, scenarios, and prototypes.

• Identify successful paths, alternative flows, edge cases, dependencies, and exceptions prior to development.

• Establish product governance throughout Discovery, Prioritization, Definition, Development, User Acceptance Testing, Release, and Measurement phases.

• Maintain ownership of decision logs, dependencies, risks, assumptions, and escalation paths.

• Foster accountability across cross-functional teams and proactively address obstacles.

• Provide updates on roadmap health, delivery progress, risks, dependencies, decisions, and outcomes.

• Maintain dashboards for executives and product scorecards.

• Monitor planned versus delivered commitments and track key performance indicators.

• Collaborate with the Embrace AI Group to pinpoint opportunities for AI and automation.

• Assess intelligent workflow automation, document processing, analytics, recommendations, knowledge retrieval, and enhancements in productivity.

• Develop prototypes and experiments to validate AI opportunities.

• Ensure AI initiatives yield business outcomes, human oversight, measurable success criteria, and readiness for production.

• Understand established products, customer workflows, integrations, and historical product decisions.

• Identify chances to simplify and modernize legacy workflows.

• Support migration and modernization efforts across desktop/on-premise and cloud/web platforms.

• Build relationships with customers, subject matter experts, business leaders, engineering, quality assurance, sales, support, and other stakeholders.

• Facilitate discussions around discovery, prioritization, roadmaps, and solution design.

• Communicate trade-offs and drive decisions amidst competing priorities.

• Collaborate with engineering and quality assurance teams throughout the implementation process.

• Ensure requirements and acceptance criteria are established prior to development.

• Coordinate User Acceptance Testing, stakeholder validation, and release readiness.

• Measure released capabilities against expected business outcomes.

⛳️ Requirements

• Over 8 years of experience in Product Management, Business Analysis, or enterprise software delivery.

• Strong hands-on experience as a Product Manager and/or Senior Business Analyst.

• Background in working with complex B2B or enterprise SaaS products.

• Excellent skills in requirements analysis, process modeling, user stories, and acceptance criteria.

• Proven experience managing product roadmaps and prioritization efforts.

• Deep understanding of Agile product development and software delivery methodologies.

• Experience with mature/legacy products and initiatives aimed at modernization.

• Strong stakeholder management and executive communication abilities.

• Capacity to independently drive ambiguous initiatives from problem definition through to execution.

• Strong analytical skills and structured decision-making capabilities.

• Practical knowledge of AI/large language models and their application to enterprise workflows.

• Comfortable collaborating with distributed teams, regularly interacting with US stakeholders.

• Preferred experience in B2B SaaS, LegalTech, collections, financial services, compliance, case management, or other regulated workflow products.

• Experience with transitioning from legacy to cloud or from desktop to web solutions.

• Familiarity with workflow automation and configurable enterprise platforms.

• Experience with AI-enabled enterprise products or AI automation initiatives.

• Knowledge of product analytics, KPI frameworks, and executive-level reporting.

• Experience with UX discovery, workflow design, wireframing, or rapid prototyping techniques.

🏝️ Benefits

• Competitive salary, structured based on UK working hours.

• Comprehensive training and mentorship programs aimed at skill and knowledge enhancement.

• Opportunities for career progression and professional development.