Product Manager, Pharma/Life Sciences

This is a fully remote position, open to applicants in Poland.

📋 Description

• Lead the transformation of Platforce and Kheiron from a development process driven by customer requests to a proactive, customer-validated, and commercially focused methodology.

• Implement the existing product strategy and roadmap, while progressively influencing strategy and pinpointing opportunities for differentiation and growth.

• Directly engage with pharmaceutical companies, commercial leaders, SFE, and Commercial Excellence professionals, as well as end users.

• Conduct discovery interviews to gain insights into customer workflows, challenges, and unmet needs.

• Leverage customer research, feedback, and product usage data to validate concepts and test product ideas.

• Identify patterns among customers and differentiate market needs from individual feature requests.

• Convert business objectives and market insights into priorities for Platforce and Kheiron.

• Oversee and enhance product roadmap proposals and the rationale behind prioritization.

• Assess initiatives based on customer value, strategic differentiation, commercial impact, effort, and risk.

• Investigate competitors and emerging technologies.

• Collaborate with Project Managers, Business Analysts, engineers, designers, and QA specialists.

• Define customer challenges, expected outcomes, functional scope, and criteria for success.

• Guide Business Analysts in translating validated decisions into requirements and user stories.

• Address scope and prioritization trade-offs and review delivered solutions.

• Support product releases, adoption, and ongoing improvements.

• Work alongside Sales, Marketing, and Customer Success on product investments, positioning, pricing, packaging, launches, and go-to-market strategies.

• Engage in strategic product discussions, demonstrations, and customer-facing presales conversations.

• Identify product-led opportunities for enhancing adoption, retention, customer value, and revenue growth.

• Define and track measures of product success, such as adoption rates, engagement, customer satisfaction, and business impact.

⛳️ Requirements

• Over 5 years of experience managing B2B SaaS or enterprise software products.

• Proven track record in product discovery, prioritization, roadmap management, and cross-functional execution.

• Familiarity with pharmaceutical commercial operations, preferably including SFE, Commercial Excellence, CRM/CLM, or HCP engagement.

• Capability to translate complex customer issues into scalable software solutions rather than isolated custom features.

• Strong analytical skills and experience in making decisions based on qualitative research and product/business metrics.

• A commercial mindset with an understanding of how product decisions affect differentiation, adoption, and customer value.

• Exceptional communication, stakeholder management, and collaboration abilities.

• Proficient in professional English.

• Experience in a pharmaceutical technology company or pharmaceutical software vendor is a plus.

• Familiarity with Veeva, IQVIA, Salesforce, Creatio, or similar enterprise platforms is advantageous.

• Experience with AI-enabled products, field-force applications, customer engagement technology, or performance analytics is a plus.

• Knowledge of US or European pharmaceutical commercial practices is preferable.

• Understanding of APIs, integrations, offline/mobile applications, and enterprise SaaS architecture is desirable.

• Experience in launching products or significant capabilities and promoting post-launch adoption is beneficial.

🏝️ Benefits

• Competitive compensation with performance-based salary reviews.

• Supportive, inclusive, and collaborative work environment.

• Charity and sustainability initiatives.

• Opportunities for professional development, ownership, and continuous learning.

• Chance to influence product direction and lead new initiatives.

• Remote work arrangement.