Product Manager – Payments & Risk

This is a fully remote position, open to applicants in Malta.

📋 Description

• Take ownership of the complete product lifecycle for payments and risk, encompassing PSP integrations, PSP flows, conversions, risk features, automated withdrawals, fraud detection systems, and chargeback management.

• Lead the implementation of initiatives aimed at enhancing payments and risk management, optimizing payment processes, and preventing fraud.

• Collaborate with PSPs to ensure the integration of comprehensive risk management and compliance measures.

• Establish and monitor KPIs for PSP success rates, failure rates, fraud incidents, chargebacks, risk exposure, and withdrawal effectiveness.

• Identify and prioritize areas for improvement and automation in payment processing and risk management.

• Work alongside Compliance and Legal teams to adapt to evolving regulations and standards.

• Assist in the assessment of payment solutions for new markets, features, and product introductions.

• Collaborate with Customer Support and Operations to gain insights into pain points and enhance customer experience while upholding fraud controls.

• Contribute to strategic planning and the development of the roadmap for Payments and Risk.

• Manage direct reports.

⛳️ Requirements

• Demonstrated experience as a Product Manager within the Casino/Gambling industry, focusing on payments and risk management.

• Familiarity with payment methods, acquiring services, eWallets, digital wallets, vouchers, online banking, and offline payment solutions.

• Comprehensive understanding of payment providers, payment flows, settlements, and risk management features.

• Solid grasp of PSP risk features, fraud prevention mechanisms, KYC/AML processes, and chargeback management.

• Proven history of delivering successful product features and enhancements in a dynamic environment.

• Strong technical knowledge of APIs, data flows, and payment integrations.

• Ability to navigate compliance and regulatory landscapes within gaming or financial services.

• Exceptional stakeholder management capabilities.

• Analytical mindset with a focus on data-driven decision-making.

• Management experience, as the role includes direct reports.

• Nice to have: familiarity with automated payment systems and fraud detection technologies.

• Nice to have: previous experience in customer journey mapping within gaming payments.

• Nice to have: experience with AI in the context of gaming payments and risk management.

🏝️ Benefits

• A remote and flexible working arrangement.

• Generous time-off policies that vary based on the country of residence.

• Discretionary annual performance bonuses.

• Training and various learning & development opportunities.

• Hardware & Software allowances or work equipment provided.

• A range of well-being programs and initiatives.