Staff Product Manager, AI Agents

This is a fully remote position, open to applicants in United States.

📋 Description

• Take full ownership of an AI agent for credit unions, overseeing everything from initial discovery to implementation and roadmap development.

• Engage in discovery sessions with credit union members, executives, and internal stakeholders.

• Quickly prototype and conduct live trials of agents and their use cases.

• Manage and prioritize the agent roadmap to align with specific business outcomes.

• Participate in customer discussions and conduct on-site visits.

• Familiarize yourself with the agent portfolio and key credit unions.

• Deliver reusable integrations with core systems, loan origination systems, and CRMs.

• Drive new product launches and resolve implementation challenges.

• Collaborate with fellow AI product managers to establish launch sequencing across credit unions.

• Roll out the agent with multiple credit unions and showcase performance metrics.

• Broaden the agent’s accountable business outcomes.

• Create documentation for repeatable integration patterns and facilitate a scaled rollout to AI Operations while maintaining the product roadmap.

• Engage in executive discussions with partners alongside commercial counterparts.

⛳️ Requirements

• Strong product judgment, aesthetic sense, and understanding of customer needs.

• Experience in B2B product management, specifically managing enterprise clients, negotiating scope, and executing implementations.

• Proven experience in building AI solutions with the ability to demonstrate them.

• Capability to lead meetings with credit union leadership and advocate for a product direction even before its development.

• Willingness to travel approximately 20% of the time, with spikes to 50% during critical project phases.

• Persuasive, with the confidence to influence others without formal authority.

• Exceptional written and verbal communication skills.

• At least 7 years of product management experience in a dynamic environment.

• Experience in B2B SaaS and/or fintech is preferred.

• A background in financial services or fintech is a plus.

• Familiarity with or experience in a forward-deployed engineering or product role is beneficial.

• Practical integration experience with core banking systems, loan origination systems, or CRM platforms is advantageous.

• Must be legally authorized to work in the United States.

• Experience in product management within a highly regulated industry.

• Experience in developing an AI agent for business applications.

🏝️ Benefits

• Flexible remote work options.

• Biannual off-site meetings.

• Flexible paid time off.

• Stock options available.

• Budget for home office setup.

• Budget for work-related travel and co-working spaces.

• Comprehensive health and dental insurance coverage.