Product Manager, Orchestration Platform

This is a fully remote position, open to applicants in Mexico, +2 more countries.

📋 Description

• Establish the boundaries, guarantees, non-goals, primitives, and responsibilities of the orchestration platform for consuming products.

• Take ownership of the sequencing and essential modifications required prior to onboarding a second product.

• Outline the remittance migration strategy as the platform progresses.

• Specify workflow interfaces, idempotency, retry and compensation semantics, timeouts, state visibility, and service level agreements (SLAs).

• Develop documentation, onboarding processes, and observability tools for a self-service, operational platform.

• Manage the roadmap for the platform engineering team.

• Balance the reliability of remittance against the investment in the platform.

• Own platform success metrics, which include workflow success rates, time-to-completion, rate of manual intervention, time taken to resolve stalled workflows, and time-to-integrate.

• Act as the platform representative to operations, compliance, and finance departments.

• Collaborate with the engineering lead on architecture decisions that impact the product.

⛳️ Requirements

• A minimum of 5 years in product management, including at least 3 years managing a platform, infrastructure, API, or backend product primarily serving other engineering teams.

• Experience shipping products that other teams have utilized and the ability to discuss the implications of its abstractions.

• Strong understanding of distributed-systems concepts such as asynchronous processing, eventual consistency, at-least-once delivery, idempotency, compensation versus rollback, and failure modes of long-running workflows.

• Experience in payments, remittance, banking, ledger, or transaction processing.

• Knowledge of settlement, reconciliation, payout partners, and compliance screening is essential.

• Excellent written communication skills.

• Direct comfort with data, including querying, reading dashboards, and investigating anomalies.

• Proven track record of successfully challenging influential internal stakeholders.

• Equivalent skills in the specified requirements will also be taken into account.

• Practical product experience with a workflow or durable-execution engine such as Temporal, Cadence, Step Functions, Camunda, or a similar in-house solution (preferred).

• Experience in owning platform reliability outcomes, not just features (preferred).

🏝️ Benefits

• Competitive salary.

• Initial stock options grant.

• Annual performance bonus.

• Unlimited paid time off (PTO).

• Paid parental leave.

• Work model: currently fully remote, with plans for a future hybrid setup.

• Health, dental, and vision insurance plans.

• 401(k) plan with employer matching for US-based employees.

• Continuous learning opportunities.

• Opportunities for growth in a dynamic and entrepreneurial environment.