Product Manager, Orchestration Platform

This is a fully remote position, open to applicants in California.

📋 Description

• Establish the boundaries, guarantees, and non-goals of the orchestration platform.

• Determine which features are platform fundamentals versus responsibilities of consuming products.

• Take ownership of the sequencing and essential changes required prior to the onboarding of a second product.

• Outline the migration strategy for remittance as the platform develops.

• Specify workflow interfaces, idempotency, retry and compensation semantics, timeouts, state visibility, and SLAs.

• Manage documentation, onboarding, and observability tools for a self-service, operable platform.

• Oversee the roadmap of the platform engineering team.

• Weigh remittance reliability against platform investments.

• Own success metrics for the platform, including workflow success rates, time-to-completion, manual intervention rates, stuck-workflow resolution times, and time-to-integrate.

• Serve as the platform representative to operations, compliance, and finance.

• Collaborate with the engineering lead on architecture decisions that impact the product.

⛳️ Requirements

• A minimum of 5 years in product management, with at least 3 years overseeing a platform, infrastructure, API, or backend product primarily serving other engineering teams.

• Proven experience in delivering products utilized by other teams, with an understanding of the implications of product abstractions.

• Strong foundation in distributed systems concepts: asynchronous processing, eventual consistency, at-least-once delivery, idempotency, compensation versus rollback, and failure modes associated with long-running workflows.

• Experience in payments, remittance, banking, ledger, or transaction processing.

• Knowledge of settlement, reconciliation, payout partners, and compliance screening.

• Exceptional written communication skills.

• Direct proficiency with data: querying, reading dashboards, and investigating anomalies independently.

• Proven ability to say No to influential internal stakeholders, with a track record of making correct decisions that lead to continued collaboration.

• Equivalent qualifications in the above-mentioned requirements will also be taken into account.

🏝️ Benefits

• Competitive salary.

• Initial stock options grant.

• Annual performance bonus.

• Unlimited PTO.

• Paid parental leave.

• Work model: currently fully remote, with plans for a future hybrid setup.

• Health, dental, and vision insurance plans.

• 401(k) plan with employer matching for US-based employees.

• Opportunities for continuous learning.

• Empowering growth opportunities in a dynamic entrepreneurial environment.