Product Manager, National Center for Clinical Trials

This is a fully remote position, open to applicants in United States.

📋 Description

• Spearhead the design and advancement of technology-driven business capabilities for the National Center for Clinical Trials.

• Formulate, implement, and deliver product strategies and roadmap initiatives that foster business growth and enhance customer value.

• Revamp workflows and optimize work processes across teams utilizing technology, data, and AI.

• Define future-state processes and capabilities.

• Convert business needs into clear, high-value solutions.

• Collaborate with shared technology and informatics teams to bring solutions to fruition.

• Articulate and communicate the product vision, strategy, and long-term roadmap.

• Align product initiatives with organizational objectives and business priorities.

• Develop business cases and prioritize investments based on customer impact and return on investment.

• Create, maintain, and communicate product roadmaps.

• Prioritize features, enhancements, and technical investments.

• Manage product backlogs and document requirements.

• Engage with customers, users, and stakeholders to comprehend needs and pain points.

• Analyze customer feedback, usage patterns, and market trends.

• Monitor competitive products and emerging technologies.

• Work in collaboration with engineering, UX/UI design, operations, and support teams.

• Lead product planning, development, testing, launch, and post-launch activities.

• Facilitate stakeholder alignment and encourage cross-functional decision-making.

• Manage risks, dependencies, and trade-offs throughout the product lifecycle.

• Define product requirements, acceptance criteria, and success metrics.

• Track product performance using KPIs and analytics.

• Measure business outcomes and continuously refine products based on data.

• Ensure successful product launches and implementation strategies.

• Mentor Product Managers, Business Analysts, and Project Managers as needed.

• Cultivate a customer-centric and data-driven product culture.

• Influence senior leadership through strategic recommendations and insights.

• Advocate for agile product development methodologies and best practices.

• Report directly to the Vice President and Head of Technology & Transformation.

⛳️ Requirements

• Bachelor’s degree in business, technology, engineering, or a related field.

• 7+ years of experience in product management with a strong focus on transforming business operations and workflows.

• Demonstrated experience leading complex products, platforms, or digital solutions.

• Proven track record of designing technology-enabled, data-driven efficient, and scalable workflows.

• History of successful product adoption and high customer satisfaction.

• Strong strategic thinking, analytical, problem-solving, and decision-making abilities.

• In-depth knowledge of agile, scrum, or similar product management methodologies.

• Excellent skills in stakeholder influence to build trust and promote alignment.

• Proficiency in product and data platforms, as well as analytics.

• Capability to adapt in a dynamic environment.

• Preferred experience in healthcare, clinical research, life sciences, or regulated industries.

• Preferred experience within a heavily matrixed organization.

• Preferred experience overseeing SaaS, enterprise software, or digital products.

• Preferred experience in making build vs. buy decisions from a product portfolio perspective.

🏝️ Benefits

• Full benefits eligibility.

• Comprehensive Total Rewards package.

• Paid Time Off programs.

• Medical, dental, vision, life, and Short- and Long-Term Disability benefits.

• Flexible Spending Accounts for eligible healthcare and dependent care expenses.

• Adoption assistance.

• Paid parental leave.

• Defined contribution retirement plans with employer match.

• Additional financial wellness programs.

• Educational Assistance Program.

• Opportunity for annual increases based on performance.

• Incentive pay for select positions.

• Premium pay such as shift and on-call pay, based on job responsibilities.

• Programs that invest in career development.