Product Manager II

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the roadmap for one or several ACE feature areas and contribute to shaping the overall product vision alongside leadership.

• Engage with quality, regulatory, and IT stakeholders to gain insights into customer quality processes and identify product gaps.

• Develop business cases for items on the roadmap and establish success metrics prior to the start of development.

• Create requirements and user stories with acceptance criteria for engineering and quality assurance.

• Prototype and validate concepts in collaboration with UX and customers.

• Make trade-off decisions in conjunction with engineering and architecture concerning scope, scalability, performance, and security.

• Conduct backlog refinement and sprint planning sessions.

• Monitor delivery against release commitments, escalate risks, and make scope decisions when timelines are tight.

• Keep abreast of FDA, EU, and ISO regulatory changes and life sciences trends, translating pertinent changes into product requirements.

• Collaborate with Marketing, Customer Success, Sales, Support, and Services on launches, release communications, enablement, training, and demos.

• Act as the product-area expert for internal teams and assist Sales with customer discussions, demos, and RFP responses.

• Analyze post-release adoption, customer feedback, and support trends to inform future priorities.

• Communicate roadmap progress, priorities, and trade-offs to leadership.

• Provide guidance and constructive feedback to engineers, designers, and QA.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• Bachelor's degree in computer science, engineering, business administration, or a related field, or equivalent practical experience.

• 3+ years of experience in product management or a related field within enterprise B2B software.

• Proven experience with web-based products targeted at a specific vertical market.

• Experience collaborating closely with engineering and QA teams to deliver features in an Agile environment.

• Skilled in transforming customer and market research into both short- and long-term roadmaps.

• Comfortable discussing system architecture, APIs, integrations, and data models with engineers.

• Able to maintain at least 6 hours of overlap each day with US-based team members, within the defined Pacific Time schedule.

• Nice to have: Experience in regulated industries such as pharmaceuticals, biotechnology, or medical devices.

• Nice to have: Familiarity with 21 CFR Part 11, EU Annex 11, GxP, or ISO 13485.

• Nice to have: Background in QMS or eQMS workflows, including CAPA, document control, change control, training management, or audit management.

• Nice to have: Experience in launching AI-powered features, including defining evaluation criteria, quality standards, and success metrics for AI outputs.

• Nice to have: CSPO or SAFe POPM certification.

• Nice to have: Experience with Amazon Web Services (AWS).

🏝️ Benefits

• Medical, Dental, and Vision - PSC covers 100% of all qualifying employee medical premiums and 50% for qualifying dependents.

• Insurance options including Employee Assistance Programs, Basic Life Insurance, Short/Long Term Disability, and more.

• 401(k) plan with matching contributions.

• Paid Time Off, Sick Leave, and Paid Holidays.

• Education Assistance program.

• Pet Insurance available.

• Discounted membership rate at Anytime Fitness.

• Financial perks and discounts.