Product Manager – Epic

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with stakeholders in Revenue and Cash Enhancement and Epic delivery teams throughout Abbott Cancer Diagnostics.

• Convert business requirements into scalable solutions within the Epic EHR system.

• Collect business requirements and evaluate problem areas.

• Establish user stories, acceptance criteria, and product specifications.

• Ensure that development work aligns with stakeholder expectations.

• Take ownership of the product vision, roadmap, and backlog for Epic-based functionalities.

• Steer initiatives from the initial intake and prioritization to implementation and delivery.

• Act as a primary advocate for the customer among product-area stakeholders.

• Evaluate requests and suggest solutions using cost-benefit analysis and business strategy.

• Keep up with gap analyses, process flow diagrams, decision tables, features, and business requirements documentation.

• Implement plans and draft standard operating procedures.

• Engage in design reviews and walkthroughs.

• Monitor product performance and propose continuous enhancements.

• Establish and track KPIs and metrics for product success.

• Collaborate with Quality Engineering to outline requirements, acceptance criteria, test plans, and test cases.

• Develop and maintain product roadmaps.

• Share product strategy, roadmap, progress, updates, and releases with stakeholders.

• Manage stakeholder expectations and prioritize competing demands effectively.

• Participate in squad ceremonies, review completed tasks, provide feedback, and accept work.

• Refine and prioritize the product backlog in accordance with product strategy and OKRs.

• Build relationships with customers and business partners.

• Work collaboratively in a cross-cultural, complex matrixed environment.

• Mentor, coach, and offer technical guidance to junior team members.

• Adhere to Abbott's Quality Management System policies and procedures.

• Maintain consistent and dependable attendance.

• Uphold the mission and values of Abbott.

⛳️ Requirements

• Associate's degree in a relevant field as specified in the essential duties.

• Over 2 years of pertinent professional experience.

• Proven experience in leading cross-functional teams to deliver products/services.

• Familiarity with modern product management, product discovery, and product delivery techniques and methodologies.

• Proficiency in product management platforms and tools.

• Capability to facilitate product vision, strategic roadmaps, and go-to-market strategies.

• Strong problem-solving, organizational, and analytical abilities.

• Advanced skills in business analysis, including process and user flow definition, and business KPIs.

• Ability to translate intricate requirements into epics, features, stories, and acceptance criteria.

• Some experience with A/B testing, user testing, user interviews, and conversion funnels.

• Experience in constructive engagement with engineers, designers, researchers, SMEs, and company leaders.

• Capability to perform essential duties with or without accommodation.

• Currently authorized to work in the country where the job will be performed; employment visa sponsorship is not available.

• Preferred: experience in optimizing and enhancing Epic EHR systems, preferably in Professional Billing or Resolute.

• Preferred: at least one relevant Epic software application certification.

• Preferred: background in life science, healthcare, bioinformatics, wellness, or digital health.

• Preferred: knowledge of Adobe Analytics, Tableau, Google Analytics, AB Tasty, Optimizely, MoEngage, Adobe XD, Figma, or Sketch.

🏝️ Benefits

• Equal Opportunity Employer for Minorities/Women/Individuals with Disabilities/Protected Veterans.

• Standard work shift.

• No travel required.