Product Manager – Epic

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Revenue and Cash Enhancement stakeholders along with Epic delivery teams throughout Abbott Cancer Diagnostics.

• Convert business requirements into scalable solutions within the Epic EHR framework.

• Collect business requirements and examine problem areas.

• Establish user stories, acceptance criteria, product vision, roadmap, and backlog.

• Ensure that development efforts align with stakeholder expectations.

• Act as a liaison between business partners and technical teams.

• Represent the voice of the customer for stakeholders in the product area.

• Evaluate and suggest solutions through cost-benefit analysis and alignment with business strategies.

• Maintain gap analyses, process flow diagrams, decision tables, features, and documentation of business requirements.

• Implement execution plans, draft SOPs, and engage in design reviews and walkthroughs.

• Monitor product performance after implementation and recommend ongoing enhancements.

• Define KPIs and metrics, assess performance, analyze data, and make informed decisions based on data.

• Work with Quality Engineering to establish requirements and acceptance criteria for testing.

• Develop and sustain product roadmaps.

• Convey product strategy, roadmap, progress, updates, and releases to stakeholders, executives, partners, and customers.

• Manage stakeholder expectations and prioritize conflicting demands.

• Participate in squad ceremonies, review completed tasks, provide feedback, and accept work as necessary.

• Refine and prioritize the product backlog in accordance with product strategy and OKRs.

• Foster relationships with customers and business partners.

• Collaborate within a cross-cultural, complex matrixed environment and build consensus.

• Mentor, coach, and offer technical guidance to junior team members.

• Support the organization's Quality Management System and uphold the company's values.

⛳️ Requirements

• Associate's degree in a field relevant to the essential duties.

• Over 2 years of pertinent professional experience.

• Proven experience in leading cross-functional teams to deliver products and services.

• Familiarity with contemporary product management, product discovery, and product delivery techniques and methodologies.

• Proficient in product management platforms and tools.

• Capability to facilitate product vision, strategic roadmaps, and go-to-market strategies.

• Strong problem-solving, organizational, and analytical skills.

• Advanced business analysis skills, encompassing process and user flow definition and business KPIs.

• Proficient in translating complex requirements into epics, features, stories, and acceptance criteria.

• Some experience with A/B testing, user testing, user interviews, and conversion funnels.

• Experience in effectively engaging with engineers, designers, researchers, SMEs, and company leaders.

• Ability to perform essential duties with or without accommodations.

• Must be currently authorized to work in the country where the job will be performed; employment visa sponsorship is not available.

• Preferred: Experience in optimizing and enhancing Epic EHR systems, particularly Professional Billing and Resolute.

• Preferred: At least one relevant Epic software application certification.

• Preferred: Background in life sciences, healthcare, bioinformatics, wellness, or digital health.

• Preferred: Familiarity with Adobe Analytics, Tableau, Google Analytics, AB Tasty, Optimizely, MoEngage, Adobe XD, Figma, or Sketch.

🏝️ Benefits

• No travel required

• Standard work shift