Product Manager – Epic

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Collaborate with Revenue and Cash Enhancement stakeholders as well as Epic delivery teams within the Abbott Cancer Diagnostics Division.

• Convert business requirements into scalable solutions within the Epic Electronic Health Record (EHR).

• Collect business requirements, analyze problem areas, define user stories and acceptance criteria, and ensure development aligns with stakeholder expectations.

• Take ownership of the product vision, roadmap, and backlog for assigned Epic capabilities.

• Act as the voice of the customer for stakeholders and provide support to delivery teams.

• Collect, analyze, document, and manage changes to requirements; suggest solutions using cost-benefit analysis and business strategy alignment.

• Maintain gap analyses, process flow diagrams, decision tables, features, and documentation of business requirements.

• Implement execution plans, draft Standard Operating Procedures (SOPs), and participate in design reviews and walkthroughs.

• Monitor product performance and suggest ongoing improvements.

• Establish and track Key Performance Indicators (KPIs) and metrics; analyze data to make informed product decisions.

• Work with Quality Engineering to define requirements and acceptance criteria that support testing plans and cases.

• Create and sustain product roadmaps while communicating strategy, progress, and releases to stakeholders.

• Manage stakeholder expectations and prioritize competing demands effectively.

• Engage in squad ceremonies, review completed work, offer feedback, and accept work as appropriate.

• Refine and prioritize the product backlog to align with product strategy and Objectives and Key Results (OKRs).

• Build relationships with customers and business partners to enhance satisfaction.

• Collaborate in a diverse, complex matrixed environment and achieve consensus.

• Mentor, coach, and provide technical support to junior team members.

• Adhere to Abbott's mission, values, and Quality Management System policies and procedures.

⛳️ Requirements

• Associate's degree in a field relevant to the essential duties outlined.

• More than 2 years of pertinent professional experience related to the essential duties.

• Proven experience leading cross-functional teams to deliver products and services.

• Proficiency in modern product management techniques, product discovery, and product delivery, along with familiarity with product management platforms and tools.

• Demonstrated capability to facilitate the creation of product vision, strategic roadmaps, and go-to-market strategies for services and products as part of a comprehensive user experience.

• Advanced problem-solving, organizational, and analytical abilities with the capacity to adapt product strategy based on research, data, and industry trends.

• High-level business analysis skills, including defining processes, user flows, and business KPIs.

• Expertise in translating complex user, business, operational, and technical requirements into clear epics, features, stories, and acceptance criteria.

• Experience with A/B testing, user testing, user interviews, and conversion funnels.

• Proven ability to collaborate effectively with engineers, designers, researchers, subject matter experts, and company leaders.

• Demonstrated ability to perform the essential duties with or without accommodation.

• Currently authorized to work in the country where the role will be performed; employment visa sponsorship is not available.

• Preferred: Prior experience optimizing and enhancing Epic EHR systems, ideally in Professional Billing and Resolute.

• Preferred: At least one relevant Epic software application certification.

• Preferred: Experience in fields such as life sciences, healthcare, bioinformatics, wellness, or digital health.

• Preferred: Familiarity with tools like Adobe Analytics, Tableau, Google Analytics, AB Tasty, Optimizely, MoEngage, Adobe XD, Figma, or Sketch.

🏝️ Benefits

• Competitive salary and compensation package.

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with employer matching.

• Generous paid time off and holiday schedule.

• Opportunities for professional development and growth.

• Supportive and inclusive work environment.