Product Manager – Business Banking, Treasury Management

This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Take charge of the product strategy, roadmap, and delivery for business banking and treasury management capabilities within CSI Digital.

• Spearhead the integration of Qolo products and services into CSI's digital banking ecosystem, including forthcoming Apiture initiatives.

• Collect, assess, and prioritize enhancement requests in line with product strategy and business objectives.

• Create epics, features, and user stories that outline customer needs, requirements, personas, and user journeys.

• Collaborate with development, UX/design, payments, and digital banking teams to provide cohesive customer experiences.

• Oversee and fine-tune product backlogs in partnership with Technical Product Owners.

• Monitor milestones, delivery timelines, risks, and dependencies; provide updates to leadership and stakeholders.

• Engage in User Acceptance Testing to ensure functionality meets customer expectations.

• Act as a subject matter expert in business banking, treasury management, payments, and digital banking products.

• Collaborate with customers, beta programs, user groups, and industry events to gather insights and shape product direction.

• Assist with customer conferences, product demonstrations, and discussions with clients.

• Coordinate efforts among cross-functional teams across CSI Digital, Payments, Core Banking, Apiture, and Qolo.

• Support governance, risk management, business continuity, and compliance initiatives.

• Carry out additional duties as assigned.

⛳️ Requirements

• Bachelor's degree or a suitable combination of education and experience.

• Up to 2 years of experience in Product Management, Business Analysis, Fintech, Banking, Technology, or related sectors.

• Familiarity with software products, integrations, APIs, or digital solutions.

• Knowledge of business banking products and services.

• Understanding of payment processing concepts, including ACH, wire transfers, bill pay, and FedNow.

• Excellent communication, organizational, and stakeholder management skills.

• Ability to analyze customer journeys and user experiences effectively.

• Experience working collaboratively across technical and non-technical teams.

• Previous experience in banking, fintech, digital banking, treasury management, or payments is preferred.

• Knowledge of ACH Origination, Positive Pay, Wire Management, and Business Payments is a plus.

• Experience managing intricate product integrations is preferred.

• Familiarity with Agile methodologies and the product development lifecycle is preferred.

• Pragmatic Certified Level II or an equivalent product management certification is preferred.

• Experience with Azure DevOps, Jira, Confluence, AHA, or similar tools is preferred.

• Exposure to Figma and collaboration in UX design is preferred.

• Interest in utilizing AI tools is preferred.

• Willingness to travel up to 20%.

• Must be authorized to work in the United States without visa sponsorship now or in the future.

🏝️ Benefits

• Competitive salary.

• Eligibility for incentive awards based on individual and business performance.

• Comprehensive range of benefits.

• Equal Opportunity Employer.

• Recruitment accommodation support.