Product Manager

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Collaborate directly with clients to identify their pain points and use cases, focusing particularly on requests raised by customers.

• Convert specific customer challenges into solutions that can be implemented for the wider customer base, not limited to just the requesting account.

• Comprehend and address compliance requirements across both web and mobile platforms.

• Adapt web features for mobile interfaces, ensuring consistency and design suitability for each platform.

• Establish and prioritize projects and tasks based on evidence and input from stakeholders.

• Regularly update stakeholders and leadership on progress and challenges.

• Take ownership of product briefs while closely collaborating with Engineering, UX, Solutions Consulting (SC), and Support teams.

• Conduct gap analyses across various areas of the platform to pinpoint shortcomings in meeting customer or compliance needs.

⛳️ Requirements

• 3-5 years of experience in Product Management or comparable experience in translating customer needs into released features.

• A genuine interest in understanding customers and their product usage.

• Ability to communicate problems, proposed solutions, and recommendations clearly, including the associated trade-offs.

• Strong communication skills, demonstrating confidence and clarity with customers, internal stakeholders, and engineers.

• Proven experience working within a triad model (Product, Engineering, UX) and engaging directly with customers.

• Keen instincts for user experience, understanding what makes a feature user-friendly, not just functional.

• Ease in navigating both web and mobile product environments.

• Familiarity with AI tools in product workflows (preferred).

• Data-driven approach to decision making (preferred).

• Experience in defining and measuring success metrics for released features (preferred).

• Ability to identify common themes in diverse customer feedback (preferred).

🏝️ Benefits

• Flexibility in work hours and location, prioritizing energy management over time management.

• Access to online learning platforms and a budget dedicated to professional development.

• A collaborative environment free of silos, fostering learning and growth across teams.

• A vibrant social culture featuring team lunches, social events, and opportunities for creative contributions.

• Health insurance.

• Leave benefits.

• 13th Month Pay.