Product Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Develop and articulate the product vision, strategy, goals, and positioning.

• Create and uphold an outcome-focused product roadmap.

• Identify opportunities through market research, competitive analysis, customer feedback, product data, and operational insights.

• Prepare recommendations and materials for product and portfolio governance decisions.

• Collaborate with research, design, client-facing teams, and subject matter experts to grasp customer challenges.

• Validate opportunities and solution concepts using both qualitative and quantitative techniques.

• Convert insights into product requirements, experience principles, and measurable outcomes.

• Lead product initiatives across design, engineering, business analysis, operations, compliance, marketing, sales, and service teams.

• Define epics, capabilities, requirements, and priorities.

• Make decisions regarding scope and priority, manage dependencies, and escalate risks as necessary.

• Engage in planning, refinement, reviews, and launch readiness activities.

• Coordinate the launch, adoption, communication, training, and operational readiness processes.

• Establish success metrics and measurement plans prior to launch.

• Monitor adoption, customer outcomes, operational performance, financial impact, quality, and risk indicators.

• Recommend ongoing investment, optimization, repositioning, consolidation, or retirement based on data-driven evidence.

• Share product performance and insights through updates focused on decision-making.

• Take ownership of product initiative success based on client adoption, objectives, KPIs, and Net Promoter Score.

• Perform additional duties as assigned.

• Lead through influence and coordinate cross-functional product efforts without direct reports.

⛳️ Requirements

• A minimum of two years of experience in B2B enterprise software product management.

• At least three years of experience in the retirement services industry or with organizations developing software for that sector.

• Proven experience managing digital products, platforms, or customer experiences from discovery through delivery, launch, and optimization.

• Ability to translate strategy and customer issues into priorities, requirements, and measurable outcomes.

• Exceptional written, verbal, facilitation, and executive presentation skills.

• Proficient in interpreting product, customer, financial, and operational data.

• Capability to manage competing priorities, ambiguity, dependencies, and stakeholder expectations.

• Ability to influence stakeholders and foster alignment.

• Skill in prioritizing functional needs and communicating prioritization criteria effectively.

• Proficient in developing effective product requirements.

• Strong analytical and problem-solving abilities.

• Competent in public speaking and possessing strong stage presence.

• Bachelor’s degree or equivalent experience is preferred.

• Familiarity with compliance, privacy, security, accessibility, and operational risk considerations is preferred.

• Pragmatic Institute Product Marketing certification is preferred.

• CSPO, CPM, ACPMPO, Lean Product, SAFe, CUXP, or similar certifications are preferred.

• Experience in applying agile principles is preferred.

• Familiarity with tools such as Figma, Adobe XD, Balsamiq, Jira, Confluence, and Adobe Creative Suite is preferred.

• Must be eligible to work in the United States; visa sponsorship is not available.

🏝️ Benefits

• Option for remote work.

• In-office or hybrid work arrangement available in La Mesa, CA.

• Approved home office setup.

• Reasonable accommodations available for individuals with disabilities.