Product Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Drive the product strategy and development for the DocDefender AI-enhanced automated document redaction platform.

• Report directly to the Head of Product Management within the NEC Evidence and Insights product pillar.

• Define, create, and deliver high-quality software products that align with customer demands and business value.

• Establish, maintain, and communicate the product strategy and roadmap effectively.

• Create product backlogs, requirements, and commercially viable modular product offerings.

• Collaborate with the Public Safety marketing team to develop marketing strategies.

• Work closely with engineering teams to deliver software solutions.

• Prioritize features and enhancements based on value, risk, and opportunity.

• Monitor delivery progress and assist in product launches and releases.

• Manage the product lifecycle and effectively communicate it to the company and customers.

• Keep track of technology developments, competitor activities, products, and market trends.

• Lead pre-sales initiatives and engage with customers to comprehend their needs, challenges, and behaviors.

• Collect and analyze feedback, usage data, and market trends.

• Support user groups, customer workshops/masterclasses, and early sales opportunities.

• Identify product enhancements and opportunities for revenue growth.

• Investigate emerging technologies, including AI when applicable.

• Develop business cases utilizing methodologies such as Lean Canvas and present proposals to the Product Boards.

• Build strong relationships across NEC Software Solutions and collaborate with Engineering, Sales and Pre-Sales, Customer Success, and Marketing.

• Communicate product updates, priorities, and performance while supporting sales with product expertise.

• Monitor product KPIs and contribute to monthly reporting on roadmap progress, customer engagement, product health, and risks.

• Maintain comprehensive product documentation and collateral.

• Travel to NEC offices in Chippenham, London, and Hemel Hempstead, as well as customer sites when necessary.

⛳️ Requirements

• A degree or equivalent qualification in a business or technical field.

• Demonstrated experience in Product Management within technology sectors.

• Preferred: experience in the Public Safety sector with a proven ability to deliver technical solutions.

• Capability to engage and captivate audiences including customers, technical personnel, partners, and colleagues in advancing the product strategy and delivery.

• Exceptional product insight.

• Commercially astute, with the ability to perform accurate return on investment assessments.

• Strong research skills encompassing competitors, markets, customers, and requirements.

• Ability to make difficult decisions that serve the best interests of the product, market, customer, and company.

• Applicants must have resided in the UK for at least 5 consecutive years due to security clearance requirements.

• Candidates must demonstrate a pre-existing right to work and travel within the UK.

• Satisfactory vetting, references, and occupational health checks are required.

• Depending on the position, a DBS check may be necessary.

• Must currently possess SC-level national security vetting or higher, NPPV Level 3, or be able to obtain Enhanced Security Clearance.

• Baseline Personnel Security Standard is required.

🏝️ Benefits

• Private Medical Cover funded by NEC for Employees (with the option to include family members at an additional cost).

• 25 days of paid holiday with the option to buy/sell (FTE).

• Life assurance cover at 4 times the basic salary funded by NEC (with the option to increase coverage at an additional cost).

• A Group Pension Plan with excellent employer contributions.

• A variety of flexible benefits tailored to suit your individual needs.

• Complimentary access to LinkedIn Learning with over 15,000 courses available.