Product Director – Retail and Enterprise Solutions

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and manage product management functions, overseeing the commercialization of products for partners.

• Collaborate with various internal teams including marketing, sales, operations, engineering, and client management.

• Create and present commercial materials for existing retail solutions.

• Drive innovation and revenue growth within Cotiviti's retail payment accuracy product line.

• Take ownership of one or more retail products.

• Ensure accountability for product features, functions, packaging, and market launches.

• Provide expert insights and contribute to Cotiviti's strategic planning for auditing solutions.

• Develop and monitor both financial and non-financial success metrics.

• Act as the Voice of the Customer in product management.

• Create and maintain extensive product roadmaps.

• Direct product management efforts across prevention and recovery audit solutions.

• Prioritize investments in products and services, advising on whether to build, buy, partner, or acquire.

• Conduct product research and evaluate competitive market gaps.

• Formulate business cases and ROI models for new solutions and features.

• Outline market and business requirements, user personas, scenarios, backlogs, and detailed requirement documents.

• Provide solution guidance and support to Engineering, Operations, Technical Writing, IT/Release, Training, and Sales.

• Prioritize products based on business cases and market/customer demands.

• Conduct market interviews, participate in customer calls, and support the Product Advisory Board.

• Attend engineering meetings, including sprint planning, grooming, and sprint reviews.

• Advocate for product management best practices, tools, processes, and skill development.

• Ensure releases meet quality standards through established metrics.

• Offer product insights for communications, release notes, documentation, training, and implementation materials.

• Support New Products, Account Management, and Client Services teams.

• Foster cross-functional collaboration and alignment on product strategy.

• Complete annual performance review objectives, special projects, and additional assigned responsibilities.

• Report directly to the Senior Vice President of Retail.

⛳️ Requirements

• Bachelor's degree in Business or Finance, or a relevant combination of experience and education.

• Over 12 years of product management experience in conceiving, socializing, creating, and delivering products or solutions.

• Equivalent experience with software and product development cycles will be considered.

• At least 5 years of experience in Procure-to-Pay or payment accuracy solutions within the retail sector or a comparable industry.

• Strong capability to provide and coordinate subject matter expertise to shape product direction and roadmaps, both internally and externally with clients.

• Proficient in navigating a matrix organization to establish and drive a strategic vision.

• Ability to influence other departments to ensure timely delivery of objectives.

• Self-motivated and enthusiastic about developing application and workflow solutions for diverse and complex challenges.

• Exceptional written and verbal communication skills; experience engaging with individuals from various backgrounds and expertise areas.

• Proven experience managing projects within budget and timeline constraints.

• Strong communication, motivational, and mentoring abilities.

• Excellent presentation and customer engagement skills.

• Strategic thinker with the ability to identify innovative product opportunities and implement them effectively.

• Strong project management, interpersonal, communication, negotiation, and problem-solving skills.

• Must have high-speed internet access and a proper office setup and maintenance.

• Must provide a dedicated, secure workspace.

• Willingness to travel at least 10% of the time.

• Capable of performing duties with or without reasonable accommodation.

🏝️ Benefits

• Eligibility for discretionary bonuses.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Disability insurance.

• Life insurance coverage.

• 401(k) savings plans.

• Paid family leave.

• Nine paid holidays per year.

• 17-27 days of Paid Time Off (PTO) annually, based on level and tenure.

• Flexible remote work arrangement.

• Employer-provided high-speed internet access and assistance with office setup and maintenance.

• Dedicated, secure work area.