Product Designer / UX Designer

This is a fully remote position, open to applicants in Costa Rica.

📋 Description

• Develop comprehensive multi-step workflows, which include quizzes, questionnaires, guided finders, eligibility paths, and matching processes.

• Create customized recommendation experiences that deliver tailored results in a clear manner, fostering member trust.

• Design monetized elements such as recommendation cards, product modules, promotional offers, and calls to action for AI/LLM experiences.

• Chart user flows, branching logic, edge cases, and scenarios for error or empty states.

• Produce mockups, wireframes, and high-fidelity prototypes using Figma.

• Collaborate with the Product Manager to ensure alignment on vision, priorities, and design requirements.

• Work alongside engineers, data/personalization teams, and business stakeholders.

• Provide detailed specifications for engineering implementation.

• Integrate business logic and performance metrics such as conversion rates, completion rates, drop-off rates, and engagement into design choices.

• Iterate designs based on data insights and user feedback.

⛳️ Requirements

• Extensive experience in Product Design / UX Design with a product-centric approach.

• Strong skills in UI and visual design.

• Demonstrated experience in creating multi-step workflows or guided experiences, including onboarding flows, configurators, quizzes, applications, or decision-making tools.

• Proven ability to design personalized or recommendation-driven experiences, where content or results adapt based on user inputs or data.

• Interest in or experience with designing for AI/LLM environments, such as conversational interfaces, AI-assisted tools, or components integrated within AI-generated content.

• Proficiency in modern, accessible design practices with a robust understanding of accessibility standards.

• Visual design abilities that transform designs into engaging experiences, following a “show, don’t tell” philosophy.

• Strong experience in working with and creating design systems.

• Comfortable operating in fast-paced startup settings, iterating quickly with minimal guidance.

• Nice-to-have: Experience with websites or applications that promote financial products.

• Nice-to-have: Experience in designing lead-generation, affiliate, or other monetized experiences.

• Nice-to-have: Familiarity with experimentation and A/B testing for optimizing workflows.

• Nice-to-have: Experience in enhancing UX for improved SEO performance.

• Nice-to-have: Understanding of how LLM products display content, sources, or sponsored results.

🏝️ Benefits

• Exceptional work environment recognized by Great Place To Work.