Product Designer

This is a fully remote position, open to applicants in United States.

📋 Description

• Transform customer and business objectives into engaging, straightforward, purposeful, and viable products.

• Create multiple solutions for identified challenges throughout the product suite.

• Oversee projects from the discovery phase and concept ideation to flows, wireframes, full-fidelity prototypes, and final delivery.

• Ensure that designs cater to non-technical users, emphasizing simplicity, speed, and trust.

• Collaborate with leadership and product marketing stakeholders to ensure design concepts align with customer needs and desired outcomes.

• Work alongside business stakeholders, product managers, engineers, and designers in a triad model.

• Present design processes, inspirations, decisions, and rationales to stakeholders.

• Utilize storytelling to convey complex design rationales and foster alignment.

• Share design work during reviews, gather feedback, and iterate on solutions.

• Advocate for cohesion, consistency, accessibility, experience strategy, and the use of design systems.

• Contribute to the development and evolution of design system standards.

• Link screens into cohesive user flows.

• Implement Jobs-to-be-Done methodology and user-centered design principles.

• Conduct customer interviews and usability testing, translating insights into design iterations.

• Comprehend customer needs, core workflows, and business goals to make informed design choices.

• Continuously enhance design skills and deepen knowledge in one or two core areas.

• Mentor peers and share insights with the team.

• Foster WorkWave's culture and principles.

• Engage in design critiques and provide constructive feedback.

• Stay updated with design trends, tools, methodologies, and AI-enhanced product design.

⛳️ Requirements

• A minimum of 4 years of experience as a user experience/product designer, interaction designer, information architect, or a similar role.

• Demonstrated success in delivering product design initiatives that enhanced user outcomes or improved business metrics.

• Strong portfolio showcasing high-quality digital products that yielded results and highlighted the depth of design skills.

• Proven ability to clearly communicate design decisions and their impact on the customer.

• Capacity to articulate and present complex problems clearly to varied audiences.

• In-depth understanding of user-centered design processes and human-computer interaction principles.

• Ability to assess the customer and business impact of design decisions.

• Proficiency in modern design tools, with a preference for Figma.

• Experience employing both qualitative and quantitative research methods.

• Bachelor’s degree in Design, HCI, or a related field, or equivalent professional experience in the design arena.

• Dedication to continuous learning and staying abreast of design trends and best practices.

• Experience with complex workflows in enterprise or SaaS products, especially in B2B environments, is beneficial.

• Familiarity with service industry workflows or field service management is advantageous.

• Background in enterprise product design or financial services product design is a plus.

• Experience with AI-driven features or data-centric product experiences is a plus.

• Exposure to systems/service-level challenges is a plus.

• Knowledge of Jobs-to-be-Done methodology and service design principles is advantageous.

• Understanding of accessibility standards and inclusive design practices is beneficial.

• Experience with design systems and component-based design is advantageous.

• Experience mentoring junior designers or leading design initiatives is a plus.

• Familiarity with cross-functional product teams employing agile methodologies is advantageous.

• Experience presenting to and influencing senior stakeholders and executives is beneficial.

🏝️ Benefits

• Flexibility for remote work and virtual options.

• Comprehensive health and dental insurance.

• 401(k) plan with company matching.

• Flexible Time Off policy or a generous PTO plan (role-dependent).

• Paid holidays.

• Up to 4 weeks of paid bonding leave.

• Tuition reimbursement available.

• Employee Assistance Program through TotalCare, offering free counseling 24/7/365, financial advice, legal guidance, and adoption assistance services.

• 24/7 access to virtual medical care via Teladoc.

• Quarterly awards based on peer nominations.

• Regional discounts and perks.

• Opportunities to engage in charitable events and contribute to the community.

• Extensive video libraries for soft skills and role-specific training available 24/7.

• Live training sessions throughout the year.

• Opportunities for personal and professional development.

• Casual work environment.