Product Designer

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Take charge of the UX and UI for CMS’s enterprise AI platform and related AI products, transforming concepts into polished, high-fidelity designs aligned with USWDS guidelines using Figma.

• Develop sketches, wireframes, and interactive prototypes, rapidly iterating based on stakeholder feedback.

• Establish and uphold reusable design-system components, patterns, and standards.

• Plan and conduct streamlined research activities, such as usability sessions, interviews, and feedback loops.

• Create user flows, journey maps, and service blueprints tailored for AI services.

• Design in compliance with Section 508 and WCAG accessibility standards.

• Collaborate closely with engineers, the AI team, and CMS stakeholders.

• Produce designs that are development-ready.

⛳️ Requirements

• A Bachelor’s degree along with 5+ years of experience in UX/product design, including practical research exposure or a related field.

• A standout portfolio that demonstrates strong visual and interaction design, showcasing products developed from concept to polished, shipped UI.

• Proficient in Figma, with expertise in high-fidelity design, prototyping, and the creation and maintenance of design systems and component libraries.

• Strong understanding of information architecture, interaction patterns, and usability principles.

• Ability to conduct lightweight research to validate design concepts.

• Familiarity with USWDS and federal CX mandates.

• Awareness of accessibility standards and experience designing to meet Section 508 and WCAG requirements.

• Strong research skills to lead discovery phases.

• Capability to obtain and maintain a Public Trust security clearance.

• Acceptable results from a background investigation.

• Front-end knowledge of HTML/CSS or experience collaborating closely with React teams.

• Experience in designing data-intensive or AI-driven products.

• Experience providing support to CMS or another federal agency.

🏝️ Benefits

• Flexible working hours.

• Remote work opportunities.

• Medical, dental, and vision insurance.

• 15 days of paid leave.

• 7 days of sick leave.

• 2 days of bereavement leave.

• 11 paid Federal holidays.

• Up to 40 hours of paid leave for jury duty.

• 401K plan with a 4% employer contribution and no vesting period.

• Up to 4 weeks of paid parental leave for both paternity and maternity.

• Company-provided laptop.

• $5,000 per year allocated for professional development.

• $600 per year for technical supplies and equipment.

• $2,000 referral bonus.

• Life and disability insurance.

• Health Savings Account (HSA) and Flexible Spending Account (FSA).

• Voluntary benefits including Legal Shield and ID Shield.

• Join a collaborative, driven team dedicated to modernizing government services with innovative technology and solutions.