Product Design Intern

This is a fully remote position, open to applicants in New York.

📋 Description

• Serve as an integral member of the product team by participating in standups, design discussions, product marketing conversations, and product evaluations.

• Monitor and assess competitors and related products to pinpoint feature deficiencies, emerging trends, and unmet user needs.

• Keep a weekly competitive tracker that documents feature releases, launches, and the positioning of competitors.

• Recruit and conduct interviews with users aged 16 to 25 regarding music discovery and sharing experiences.

• Assist in usability and concept testing for new features and prototypes.

• Gather qualitative and quantitative feedback and translate it into actionable insights.

• Analyze audience reactions to curation and algorithmic suggestions.

• Research visual and interaction trends within music, social media, and related applications.

• Track relevant themes on Reddit, Discord, TikTok comments, and app store reviews.

• Aid user feedback initiatives by drafting survey questions, monitoring feedback and bug reports, and documenting recurring themes.

• Systematize interview notes, clips, and findings in the research repository.

• Compile findings into concise internal documents and present a final report and presentation.

• Take ownership of a self-directed product research project and share recommendations with the team.

⛳️ Requirements

• Currently pursuing a Bachelor's Degree or higher at an accredited institution.

• Completed at least the Sophomore year or beyond.

• Enrolled in at least one course during the semester/quarter preceding internship participation.

• Planning to return to school for at least one semester following the internship.

• Maintained a cumulative GPA of 3.0 or higher.

• Demonstrated genuine interest in consumer products, music discovery, sharing, and discussion.

• Possess strong written communication abilities.

• Comfortable conducting interviews and asking follow-up questions.

• Highly organized and self-motivated, capable of managing multiple research projects with minimal supervision in a remote setting.

• Familiarity with survey results and basic data sets.

• Practical experience with TikTok, Instagram, Discord, Reddit, and major streaming services.

• Maintain discretion with confidential product, partner, and roadmap information.

• Successfully complete a post-offer background check and drug screening.

• Preferred degree fields include business, marketing, design, human-computer interaction, communications, music business, or related disciplines.

• Prior internships, coursework, or project experience in user research, product management, marketing, or design is advantageous.

• Practical experience with interviews, surveys, or usability testing is a plus.

• Experience in building an audience, creating social content, or moderating an online community is a bonus.

• Familiarity with Figma, Notion, and survey or analytics platforms is a plus.

• Proficiency with AI tools is an asset.

• Personal involvement in music as a musician, DJ, playlist curator, writer, or community participant is a bonus.

🏝️ Benefits

• Employee discounts on HARMAN and Samsung products, including JBL, Harman/Kardon, and AKG.

• Opportunities for learning and development through HARMAN University programs.

• Wellness benefits available.

• An inclusive and diverse work environment that promotes both professional and personal growth.

• Paid sick leave may be offered.

• Medical benefits may be available.