Product Data Specialist

This is a fully remote position, open to applicants in Germany.

📋 Description

• Receive, prioritize, and handle product setup requests from pharmacies, wholesalers, manufacturers, partners, and internal teams.

• Assess requests for completeness and pinpoint any missing data or supporting documentation.

• Conduct research on product information using specialized databases, manufacturer documentation, and official sources.

• Request any missing data, documents, and approvals from manufacturers and partners, following up on outstanding items.

• Provide status updates on requests and processing to the requesters.

• Take ownership of and continuously enhance the end-to-end product setup process.

• Analyze delays, identify missing data, and rectify errors, implementing specific process improvements.

• Define necessary partner data and create forms, templates, and request checklists.

• Standardize recurring workflows through the use of checklists, decision trees, and escalation paths.

• Collaborate with Product Engineering to automate product imports, including import interfaces, data feeds, and validation rules.

• Review regulatory requirements prior to product listing, including marketing authorization, pharmacy-only and prescription-only status, mandatory information, and advertising restrictions under the German Heilmittelwerbegesetz (HWG).

• Maintain traceable documentation of regulatory reviews and resolve ambiguous cases in collaboration with specialist partners and Regulatory/Legal.

• Assist in the onboarding of new product groups, ensuring compliance with legal requirements.

• Create and manage product master data, including pack sizes, active ingredients, PZN/EAN, and other relevant product information.

• Clean existing data and prevent duplication.

• Co-develop and enforce data models, mandatory fields, and naming conventions.

• Conduct quality checks on product photos, descriptions, and attributes.

• Organize categories within the online shop.

• Support the Support team in backline operations while sharing product knowledge.

⛳️ Requirements

• Education, degree, or equivalent experience in healthcare (e.g., pharmacy technician, pharmaceutical assistant, pharmacy, or pharmaceuticals) or in a technical, data-driven field (e.g., business informatics, e-commerce, or IT).

• Experience in Product Information Management or master data maintenance, such as managing shop categories, establishing product setup standards, or handling product imports.

• A process-oriented mindset with a passion for designing and enhancing workflows.

• Excellent communication skills and persistence when collaborating with external partners.

• Understanding of pharmaceutical master data and identifiers (PZN, EAN, ATC).

• Basic knowledge of pharmaceutical and healthcare advertising law, or a strong willingness to learn quickly.

• Proficient in working with data models and systems such as Strapi, headless CMS platforms, or PIM systems.

• Very good German language skills and good English proficiency.

• Preferred: Experience in researching specialized databases and official sources.

• Preferred: Experience working with manufacturers or pharmaceutical wholesalers.

• Preferred: Basic understanding of medical cannabis.

• Preferred: Experience with AI-supported workflows, used responsibly and in compliance with data protection requirements.

🏝️ Benefits

• Fixed-term employment contract with a 12-month duration.

• 30 days of annual leave.

• 40-hour workweek.

• Innovative environment focused on digital healthcare and cannabis software solutions.

• Diverse projects and a significant opportunity to shape processes and products.

• Flat hierarchies and short decision-making paths.

• Corporate benefits.

• Flexible working hours.

• Regular feedback discussions and opportunities for personal and professional development.

• Structured onboarding process for new employees.

• Responsibility and a substantial scope for impact.

• Digital healthcare solutions featuring innovative products and services.