Product Business Analyst II

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish and nurture relationships with stakeholders in Claims, Underwriting, Finance, Marketing, and Operations.

• Facilitate the discovery of requirements by conducting interviews with requestors, neighboring teams, and other participants in the process.

• Utilize AI tools to create requirements, functional specifications, and user stories.

• Act as a liaison between business units and IT throughout the entire project lifecycle.

• Oversee communication, clarify queries, and ensure timely delivery of projects.

• Analyze dashboards, reports, and system outputs post-release to verify expected performance.

• Clearly escalate quality concerns when deliverables fall short of expectations.

• Monitor project status across various active workstreams.

• Proactively communicate project updates to stakeholders.

• Identify unaddressed questions and potential process challenges before they lead to expensive solutions.

⛳️ Requirements

• A Bachelor’s degree in Business, Information Systems, Finance, or a related discipline.

• 0–2 years of experience in business analysis, IT project coordination, product operations, or a comparable position; internships and co-op experiences are included.

• Excellent relationship-building and communication abilities.

• An inquisitive mindset regarding how systems and data function.

• Strong analytical skills with the capability to detect issues in reports or data outputs.

• Comfort in utilizing AI tools in professional or academic settings.

• Highly organized with a keen attention to detail across multiple simultaneous projects.

• Must be authorized to work in the U.S. without sponsorship currently or in the future.

• A dedicated workspace that is free from background noise and distractions during business hours.

• Reliable high-speed broadband internet with a minimum connection speed of 10 megabytes.

• Direct Ethernet cable connection to a router or modem if Wi-Fi is inadequate.

• Capability to work on a computer for an entire workday.

• Ability to type on a keyboard.

• Capacity to remain seated at a desk for a full workday.

🏝️ Benefits

• 22 days of paid time off annually, plus an additional day for each subsequent year.

• 401(k) matching contributions.

• Health savings account (HSA) option with three medical plan choices.

• Coverage for dental, vision, legal, and disability needs.

• Reimbursement for gym memberships.

• Reimbursement for participation in athletic events.

• Local discounts available at restaurants, gyms, and other businesses.

• A work-life balance culture with a standard 40-hour workweek.

• Eligibility for fully remote work in approved Elephant states.