Product Associate, Central Services

This is a fully remote position, open to applicants in Florida.

📋 Description

• Take ownership of designated product projects from initial research to final delivery, under the guidance of product managers.

• Investigate customer workflows, regulatory requirements such as NERC CIP and DoD cybersecurity frameworks, and competitor offerings to guide product decisions.

• Create user stories, requirements, and acceptance criteria for engineering teams.

• Evaluate product usage, customer feedback, and data sets to uncover issues and opportunities.

• Develop prototypes, mockups, or automations using approved AI and low-code tools to rapidly test concepts.

• Engage in sprint ceremonies, backlog grooming, and roadmap discussions.

• Prepare clear written and visual summaries of findings for product leadership and cross-functional partners.

• Assist in customer-facing activities such as demos, discovery calls, and pilot programs.

• Carry out additional duties as assigned.

⛳️ Requirements

• 0–1 year of professional experience in product, software, data, or a related area (internships, co-ops, and academic projects are included).

• Proficient in using AI tools for research, writing, analysis, and prototyping, with the ability to assess output quality and use authorized tools responsibly in accordance with Fortress policy.

• Excellent written and verbal communication skills.

• Proven capability to quickly learn new tools, domains, and workflows.

• Bachelor’s degree is required.

• Relevant coursework or experience in engineering, computer science, information systems, business, or similar fields.

• Previous internship, project, or leadership experience related to product, software, or data work.

• Interest in cybersecurity, national security, or critical infrastructure protection.

• Familiarity with agile development methodologies, Jira, or similar tools.

• Basic data analysis skills (Excel, SQL, Python, or BI tools).

• Must pass a drug test if a conditional offer is made.

• Subject to the E-Verify process for all new hires.

🏝️ Benefits

• Remote and hybrid working options.

• Competitive compensation structure.

• Medical, dental, and vision insurance plans.

• Company-paid life, short-term, and long-term disability insurance.

• Employee Assistance Program.

• 401(k) matching plan.

• Flexible Paid Time Off.

• Parental leave.

• Opportunities for professional growth through succession planning, upskilling, and certifications.

• Tuition and certification reimbursement.

• Employee Referral Programs.

• Company-sponsored events.