Product Analyst

This is a fully remote position, open to applicants in United Kingdom, +5 more countries.

📋 Description

• Assist in enhancing product measurement frameworks and instrumentation systems.

• Collaborate with Engineering to define and uphold event taxonomy, tracking standards, and ensure the quality of instrumentation.

• Create and manage scalable, self-service dashboards for product teams.

• Establish and document clear metric definitions to serve as a shared source of truth.

• Refine measurement processes as products evolve.

• Leverage AI to derive insights and recommendations from product signals.

• Oversee the product analytics stack, including Mixpanel, Segment, and Looker.

• Develop and maintain dbt models for essential product entities and behaviors.

• Contribute to a clean, accessible metric layer for business stakeholders.

• Organize and analyze Voice of the Customer inputs from support, churn, NPS, sales feedback, and customer interviews.

• Ensure data quality through testing, monitoring, documentation, and automation.

• Implement AI tools to enhance data capabilities.

• Provide ongoing product analytics reporting on adoption, engagement, and retention.

• Present analytics findings and recommendations to business stakeholders and executives.

• Examine the relationships between product behavior, revenue, and retention outcomes.

• Support automated reporting and AI-assisted workflows while preserving metric integrity.

• Automate insights and reporting to facilitate self-service using innovative AI techniques.

• Assist product teams in utilizing analytics to assess feature performance and inform roadmap and investment decisions.

⛳️ Requirements

• A minimum of 5 years of experience in product analytics or related fields.

• Proven experience collaborating closely with digital product teams and influencing decisions through data.

• Practical knowledge of how AI is transforming analytics workflows.

• Experience utilizing AI to expedite insight generation, documentation, and distribution.

• Understanding of guardrails, trust, and the safe operationalization of AI.

• A demonstrated history of building systems that scale across multiple groups.

• Capability to create solutions and address problems in the absence of processes, systems, tools, data, or stakeholder buy-in.

• Skill in prioritizing, structuring problems, and executing independently while fostering collaboration across teams.

• Experience in presenting analyses to product managers and business stakeholders.

• Ability to convert complex findings into actionable recommendations.

• Advanced SQL skills are required.

• Familiarity with event-based analytics.

• Experience with Mixpanel or similar analytics tools.

• Knowledge of Looker or comparable BI tools.

• Familiarity with Segment or similar tools.

• Knowledge of dbt.

• Preferred exposure to public cloud environments (AWS, GCP, Azure), FinOps/cloud cost management, and enterprise SaaS concepts.

🏝️ Benefits

• Unlimited Vacation

• Flexible Working Options

• Health Insurance

• Parental Leave

• Employee Stock Option Plan

• Home Office Allowance

• Professional Development Stipend

• Peer Recognition Program

• Remote work and schedule flexibility

• Support for professional and personal skills development