Processor II

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the processing of reverse mortgage loans.

• Serve as a liaison between clients and Loan Officers throughout the closing process.

• Assist qualified applicants in securing loans promptly and professionally while complying with company policies and applicable federal and state regulations.

• Accurately enter and update information in the Loan Origination System.

• Verify that rates and fees are correct and compliant.

• Gather income, employment, and asset verifications.

• Support clients and Loan Officers during the loan processing phase leading up to closing.

• Review underwriting conditions provided by borrowers within a 24 to 48-hour timeframe.

• Collect necessary closing documentation.

• Ensure consistency between Loan Origination System data and document data.

• Update and record fees for Initial Disclosures and Final Loan Documents.

• Document and communicate Changes of Circumstances within mandated timeframes.

• Prepare, approve, and file documents and conditions required prior to closing.

• Collaborate with sales, underwriting, funding, title companies, brokers, clients, and settlement agents.

• Keep open lines of communication and escalate issues to Management as needed.

• Review and update the loan pipeline, including key dates, expirations, cancellations, and denials.

• Ensure compliance of loan packages with company and investor policies.

• Manage a pipeline of 50 loans.

• Participate in regular and on-demand departmental meetings.

• Stay informed about company guidelines and federal and state regulations.

• Achieve customer service, productivity, conversion, and compliance objectives.

• Undertake additional responsibilities as assigned by management.

⛳️ Requirements

• High School Diploma is mandatory.

• Bachelor's Degree is preferred.

• At least 2 years of experience in Loan Processing is required.

• Prior experience with automated Loan Origination Systems and within the mortgage industry is necessary.

• Exceptional customer service abilities.

• Ability to quickly adapt to changes.

• Strong interpersonal skills and a collaborative spirit.

• Proficiency in Microsoft Office applications.

• Excellent verbal, written, and presentation communication skills.

• Analytical thinking and effective problem-solving skills.

• Highly organized with attention to detail.

• Capable of multitasking and prioritizing tasks effectively.

• Ability to thrive in a fast-paced environment under tight deadlines.

🏝️ Benefits

• Health insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Paid time-off benefits.

• Flexible spending account.

• 401(k) with employer match.

• Employee Stock Purchase Plan (ESPP).