This is a fully remote position, open to applicants in California.

📋 Description

• Review, evaluate, and execute data entry tasks associated with the photo enforcement program events using online tools.

• Align processing decisions and escalated actions according to client-specific written guidelines.

• Modify processing behaviors in response to feedback or updates in rules documentation.

• Meet production and quality targets as set by the Processing Department.

• Employ basic computer skills to access and analyze performance reports.

• Carry out additional office and clerical duties as assigned.

• Review and process photo enforcement events within the Operations Group, reporting directly to the Operations Supervisor.

⛳️ Requirements

• High School diploma or GED.

• Excellent communication skills, both written and verbal, with the ability to select the appropriate communication method based on the circumstances.

• Professional demeanor and the capability to collaborate effectively with various groups of people.

• Self-driven, quality-focused individual with keen attention to detail.

• Proven ability to handle multiple tasks and meet all deadlines in a productivity-oriented environment.

• Familiarity with essential computer applications such as Outlook, Teams, and web browsers, along with the ability to learn and navigate various computer systems/software.

• Capacity to sit for extended periods for data entry and event processing.