Processing Specialist

This is a fully remote position, open to applicants in Arizona, +29 more states.

📋 Description

• Manage student schedules with a turnaround time of 14 days.

• Review and process reimbursement claims within a 14-day period.

• Cross-check vendor details, reimbursement forms, documents, internal communications, and external websites.

• Ensure that reimbursement claims adhere to company policies and guidelines.

• Confirm order receipts and resolve any discrepancies in invoices.

• Organize and assess student enrollment packets for necessary documentation.

• Accurately enter student records and keep enrollment information up-to-date.

• Process Direct Orders for essential supplies and materials.

• Address inquiries from parents and guardians in a professional, courteous, and timely manner.

• Collaborate with team members to provide clear and reliable information to families.

• Participate in team meetings and contribute to discussions.

• Promote a supportive environment that aligns with OpenEd's values.

• Adhere to federal, state, and local regulations as well as company policies.

• Carry out additional responsibilities as assigned by management.

• Report directly to the Processing Support Team Lead.

⛳️ Requirements

• Excellent verbal and written communication abilities.

• Capability to handle confidential information with care.

• Highly detail-oriented, organized, personable, and patient.

• Strong interpersonal skills.

• Proficient in learning and utilizing various online tools, systems, and applications.

• Self-motivated with the ability to work independently and with minimal supervision.

• Availability during standard business hours in the Mountain Time Zone.

• Proficient in Google Suite (Gmail, Calendar, Docs, Sheets, etc.).

• Must have access to a smartphone, high-speed internet, computer, webcam, and headset.

• An Associate’s Degree or equivalent from an accredited institution, or relevant experience is required.

• Demonstrated administrative or clerical experience, particularly in data entry and record management.

• Must be eligible to work in the U.S.

• Ability to sit and perform repetitive tasks at a desk throughout the day.

• Capability to effectively use a computer screen and interpret written or printed materials.

• Regular hand use for data entry and document management is necessary.

• Ability to handle difficult interactions in a calm and professional manner.

• Capacity to concentrate in a potentially noisy environment.

• Ability to manage multiple tasks accurately and efficiently.

🏝️ Benefits

• Flexible remote work arrangement.

• Access to necessary work equipment: smartphone, high-speed internet, computer, webcam, and headset.

• Commitment to equal opportunity employment.

• Participation in E-Verify.