Delivery Lead, Digital Products

This is a fully remote position, open to applicants in Canada.

📋 Description

• Act as the EPMO delivery partner for digital product teams, overseeing cross-team dependencies, release coordination, and stakeholder alignment.

• Facilitate delivery across pricing and lending, data analytics, digital, and e-commerce workstreams.

• Oversee the complete cycle of digital product delivery from initiation through to post-launch.

• Engage in sprint reviews, backlog refinement, and planning sessions; identify integration risks, data dependencies, and downstream effects.

• Oversee release coordination between product-team delivery schedules and business launch timelines.

• Proactively handle scope changes, risks, and develop contingency plans.

• Collaborate with business, product, and development leads on technical decisions, dependencies, data reliability, and platform scalability.

• Coordinate the delivery of data and analytics from ingestion and pipeline development through to model building, validation, and production deployment.

• Manage technical vendor and partner relationships for APIs, third-party platforms, SaaS tools, and data providers.

• Lead technical trade-off discussions across systems, teams, and data domains.

• Create and guide cross-functional project teams.

• Translate product and development terminology into language understandable by business stakeholders.

• Coach, mentor, and inspire project team members and contractors.

• Influence and align teams across product, development, marketing, operations, and business stakeholders without direct authority.

• Build and sustain relationships with businesses and vendors.

• Deliver executive-quality reports on initiative status, risk posture, delivery forecasts, and KPI dashboards.

• Implement enterprise project management standards, frameworks, and governance processes.

• Conduct post-launch retrospectives and document lessons learned.

⛳️ Requirements

• 6+ years of relevant experience in a project or program management role.

• Proven track record of delivering complex digital product initiatives across multiple concurrent workstreams.

• Strong technical foundation, encompassing architecture and design discussions, API integrations, data pipelines, analytics workflows, and technical trade-offs.

• Direct experience in coordinating digital product delivery in e-commerce platforms, customer-facing applications, pricing or lending products, or data analytics solutions.

• Comprehensive understanding of the software and digital product development lifecycle (SDLC/PDLC).

• Agile fluency with Scrum or Kanban teams, iterative planning, sprint ceremonies, and flow-based metrics.

• Excellent stakeholder management and communication skills, including executive presentations and simplifying technical complexity for business contexts.

• Proficient in Jira, Smartsheet, Microsoft Project, or similar platforms.

• Strong background in working within a structured PMO environment or enterprise project governance framework.

• Experience in retail, financial services, specialty lending, or e-commerce industries is preferred.

• Bachelor’s degree in information technology, business, or a related field is required.

• PMP or PgMP certification.

• CSM, PSM, or equivalent Scrum certification.

• SAFe POPM, Product Owner, or Agile Product Management certification.

• Familiarity with AI-driven project management tools, predictive analytics, or delivery intelligence platforms.

🏝️ Benefits

• Competitive compensation and benefits.

• Ground floor opportunity with a start-up, purpose-driven culture.

• Innovative and agile problem-solving environment.