Process Analyst III

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Map, assess, and document both operational and technical processes.

• Create and sustain flowcharts, workflows, and process models.

• Develop and refresh technical topologies and diagrams related to IT infrastructure and solutions.

• Organize and manage technical documentation across various disciplines in the area.

• Assist in structuring and monitoring strategic projects and initiatives.

• Transform technical expertise into clear, standardized, and institutional documentation.

• Identify gaps, redundancies, risks, and opportunities for enhancing processes.

• Develop and maintain the RACI Matrix, documenting responsibilities, interfaces, and control points.

• Structure metrics, evidence, and information to support Governance, Audit, and Compliance efforts.

• Assist in the development and tracking of action plans for issues and nonconformities.

• Ensure that documentation remains current, organized, and version-controlled.

• Collaborate with technical specialists to document architectures, dependencies, procedures, and workflows.

• Prepare technical and executive materials tailored for diverse audiences.

⛳️ Requirements

• Experience in process mapping, analysis, and documentation.

• Understanding of process modeling and BPMN notation.

• Capability to organize technical information and translate it into objective, clear, and comprehensible documentation.

• Familiarity with flowcharts, workflows, and diagrams.

• Knowledge of or experience in IT environments and collaboration with multidisciplinary teams.

• Ability to prepare technical and executive materials, records, and presentations.

• Proficient in Jira.

• Proficient in Microsoft Visio.

• Familiarity with Bizagi.

• Experience using an ITSM tool.

🏝️ Benefits

• Supplemental Benefit (28%) — BRL 1,000.00

• Mandatory Benefit — BRL 924.00

• Health Insurance — BRL 269.00

• Meal or food allowance.

• Discounts on courses, universities, and language institutions.

• Stefanini Academy — a platform offering free, up-to-date online courses with certificates.

• Mentoring opportunities.

• Benefits club for medical consultations and examinations.

• Medical assistance.

• Dental assistance.

• Benefits and discounts at leading establishments.

• Travel club.

• Pet partnership program.