Procedure Analyst

This is a fully remote position, open to applicants in Alaska, +26 more states.

📋 Description

• Develop, format, edit, proofread, revise, and maintain corporate and departmental policies, technical procedures, and documentation.

• Suggest solutions for process and workflow challenges related to procedures.

• Provide guidance on procedures taxonomy, style guidelines, and content standards.

• Evaluate the priority of procedure or project requests, identify affected areas, and establish communication channels.

• Ensure that documentation is clear, consistent, and meets the needs of end users.

• Analyze, interpret, and synthesize state and federal regulations, contract modifications, and corporate communications for their impact on procedures.

• Initiate and lead work groups to gather process flows, make business decisions, and resolve issues.

• Conduct ad hoc analyses for end users.

• Engage in project-related activities, oversee associated project responsibilities, and report on procedure and project status.

• Execute system testing to validate procedures.

⛳️ Requirements

• High School Diploma or GED (Required).

• A minimum of 2 years of experience with Premera, including at least 1 year developing organizational procedures, OR 3 years of experience in developing organizational procedures (Required).

• Bachelor's degree in relevant fields of study or a certificate/relevant coursework in Business Writing, Technical Writing, or Journalism (Preferred).

• Experience in operations (Preferred).

• Previous experience in the health care sector (Preferred).

• Proficiency in technical writing, as well as Web/Internet/HTML (Preferred).

• Experience in business redesign or continuous improvement initiatives (Preferred).

• Capability to exert up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly.

• Ability to type and communicate clearly and effectively both in person and over the phone.

🏝️ Benefits

• Medical, vision, and dental insurance with low employee premiums.

• Optional benefit offerings, including pet insurance.

• Life and disability insurance.

• Retirement plans, including a 401K employer match and a pension plan that vests after 3 years of service.

• Wellness incentives, such as counseling services, stress management programs, and mindfulness initiatives.

• Generous paid time off.

• Tuition assistance for undergraduate and graduate studies.

• Employee recognition program.

• Commuter benefits.

• Free convenient on-site parking.

• Subsidized on-campus cafes.

• On-site health and wellness activities.

• Fitness and well-being center offering both in-person and virtual workouts, along with nutritional counseling.

• For hybrid employees, on-campus flexibility with access to on-site resources, networking opportunities, and team engagement.