Principal UX Designer

This is a fully remote position, open to applicants in California, +11 more states.

📋 Description

• Oversee the design process for the redevelopment of Grove Collaborative’s core site.

• Collaborate with the Sr. Director of Product to establish the vision and strategy for the core site experience.

• Develop design principles and convert the Human Health positioning into an engaging customer experience.

• Set the design direction, make autonomous decisions, and escalate cross-system trade-offs to the manager when necessary.

• Define the end-to-end experiences for the homepage, categories, search, product details, cart, and checkout.

• Create reusable design-system patterns for implementation by various teams.

• Utilize AI prototyping on a weekly basis and collaborate with Engineering and UX Designers on shared components and patterns.

• Engage in the recurring Walk The Store series alongside the CEO and leadership team.

• Provide design insights during live customer experience reviews and transform findings into prioritized rebuild tasks.

• Mentor designers, establish practical quality standards, and elevate the team's level of expertise.

• Report directly to the Head of Product Management & UX.

⛳️ Requirements

• Proven experience in deconstructing and reconstructing a real commerce experience while maintaining business continuity.

• Capability to lead initiatives over multiple quarters and execute rapid two-week sprints.

• Experience designing at scale for consumers engaged in shopping, comparing, and decision-making.

• Strong grasp of merchandising, search functionalities, and subscription mechanics.

• Understanding of the systems that inform design decisions and their associated costs.

• Regular use of AI prototyping tools and awareness of their capabilities and limitations.

• Ability to present work effectively to executives, provide advice on trade-offs and sequencing, accept constructive feedback, and influence decision-making.

• Skills in mentoring and developing fellow designers.

• Proficiency in interaction design, information architecture, visual design, and systems thinking.

• Quick expertise in Figma.

• Experience in subscription or replenishment commerce is preferred as an additional advantage.

• Background in health, wellness, consumer packaged goods (CPG), or sustainability is preferred as an additional advantage.

• Experience in establishing or revitalizing an engineering-adopted design system is preferred as an additional advantage.

• Experience in a public company or turnaround environment is preferred as an additional advantage.

• Research fluency, including the ability to conduct independent studies, is preferred as an additional advantage.

🏝️ Benefits

• Competitive benefits package including medical, vision, and dental coverage.

• Equity options.

• Flexible Paid Time Off policy.

• Complimentary VIP membership and a 50% employee discount.

• Annual incentive targets.

• Purpose-driven work supporting sustainability and initiatives aimed at reducing plastic waste.