Senior UI/UX Designer

This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Take ownership, scale, and manage the Figma design system from the ground up.

• Maintain internal design assets as dependable defaults for development purposes.

• Lead comprehensive end-to-end UI/UX design for intricate SaaS, enterprise/B2B, and data-intensive dashboard products developed on ServiceNow.

• Proactively and independently conduct UX research, including user interviews and usability testing.

• Synthesize qualitative and quantitative insights despite limited in-product analytics.

• Recommend and integrate tools, including AI-driven solutions like Claude and Claude for Design.

• Automate compliance reporting, covering VPAT and ADA reports.

• Prioritize redesign initiatives based on research insights.

• Develop interactive prototypes, screen mockups, wireframes, user guides, one-pagers, and product documentation.

• Collaborate with Product Owners and Product Managers to validate design choices against actual product outcomes.

• Clearly articulate and defend design rationale to leadership and cross-functional teams.

• Take into account HTML/CSS limitations and front-end engineering feasibility when crafting solutions.

• Work Monday–Friday, 11:00 AM–8:00 PM Kyiv Time, with a 1-hour break.

⛳️ Requirements

• 5-8+ years of hands-on UI/UX experience with a robust portfolio of delivered, real-world products.

• Advanced proficiency in Figma, including the capability to build, scale, and maintain design systems from scratch.

• Demonstrated end-to-end design expertise with complex SaaS, enterprise/B2B platforms, and data-rich dashboards.

• Independent management of UX research, including conducting user interviews, usability testing, and synthesizing insights.

• Experience in resource-constrained environments.

• Strong skills in stakeholder management.

• Ability to articulate and defend design rationale to leadership and cross-functional teams.

• Advanced/fluent English for effective day-to-day communication with US-based teams.

• Solid understanding of HTML/CSS constraints and front-end engineering feasibility.

• Preferred experience with ServiceNow or similar platforms.

• Preferred experience in producing product documentation such as user guides and one-pagers.

• Exceptional verbal and written communication abilities.

• Excellent organizational skills and meticulous attention to detail.

• Strong analytical and problem-solving capabilities.

• Proactive and self-directed approach to research and process enhancements.

• Capacity to prioritize tasks and manage multiple design projects.

• Ability to thrive in a fast-paced environment with shifting priorities.

• Proficient in Figma and familiar with Sketch or Adobe products.

• Must be a Ukraine Private Entrepreneur (FOP) or otherwise qualify as an OOC Ukraine Private Entrepreneur.

• Candidates will undergo a background check.

• Must comply with brightfin's Information Security and Privacy policies and procedures.

🏝️ Benefits

• Medical insurance — available after successful completion of the probationary period.

• Equipment — we provide everything required for a comfortable home working environment.

• Full FOP administration — we take care of all administrative tasks related to your business entity.

• Unlimited paid time off — coordinated with your team.

• Annual salary review — based on performance review results.

• Parental leave.

• Comfortable remote work setup.

• Equal opportunity employer.

• Reasonable accommodations for individuals with disabilities.