Principal Product Designer

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the complete experience strategy for Twin Health's mobile application.

• Create innovative interaction patterns for agentic AI within the healthcare sector.

• Identify and lead critical design initiatives that have substantial scope and long-term objectives.

• Shape product roadmaps across various teams from a design-focused perspective.

• Guide design strategy throughout interconnected member journeys, from onboarding to sustained behavior modification.

• Conceptualize, prototype, and validate new design patterns that balance AI agency with trust, transparency, and control.

• Manage complex initiatives from inception to completion and provide consultation on smaller-scale efforts.

• Facilitate innovation workshops and ideation sessions.

• Establish high standards for interaction design, visual design, copy direction, and systems thinking.

• Convert clinical complexity and AI-derived insights into intuitive and motivating user experiences.

• Oversee information architecture, interaction design, visual design, copy direction, and user validation.

• Identify and advocate for resolving visual, accessibility, and interaction challenges.

• Build and maintain Twin's design system while establishing reusable agentic design patterns.

• Mentor designers and collaborate with cross-functional partners.

• Cultivate relationships with senior stakeholders and executive leadership.

• Define and conduct research, transforming qualitative insights into actionable design decisions.

• Communicate and advocate for innovative design concepts to clinicians, engineers, and executives.

• Influence business health, product direction, and design culture.

• Evolve the design function at Twin.

• Perform additional duties as assigned.

⛳️ Requirements

• Over 10 years of experience in product/UX design.

• A portfolio showcasing exceptional skill in interaction design, visual design, and systems thinking.

• Proven experience in designing agentic AI experiences.

• Established ability to design from scratch and create original interaction patterns.

• Highly inventive and creatively bold, with work recognized within the industry.

• Acknowledged thought leader in design.

• Excellent communication and storytelling abilities.

• Capacity to negotiate with and persuade leaders at all organizational levels.

• High level of independence and creativity.

• Bachelor's degree in Design, HCI, or a related field, or equivalent experience.

• Must be authorized to work for any employer in the U.S.

• Unable to sponsor or take over sponsorship of an employment visa.

• Preferred: hands-on experience with LLM prompting.

• Preferred: experience with AI transparency, explainability, or human-in-the-loop interactions.

🏝️ Benefits

• Opportunity for equity participation.

• Unlimited vacation with manager approval.

• 16 weeks of 100% paid parental leave for delivering parents.

• 8 weeks of 100% paid parental leave for non-delivering parents.

• 100% employer-sponsored healthcare, dental, and vision coverage for you.

• 80% coverage for your family.

• Options for Health Savings Account and Flexible Spending Account.

• 401k retirement savings plan.

• High level of flexibility.

• Work within a remote and accomplished global team.