This is a fully remote position, open to applicants in United States.

📋 Description

• Identify key customer-centric inquiries within uncertain environments

• Develop and implement mixed-methods research strategies

• Select the right balance of rigor and speed to drive decision-making

• Collaborate with senior product, design, engineering, and business leaders to shape product strategy

• Establish and update foundational customer insights through sustainable, reusable knowledge

• Elevate the standards for research excellence and customer insight

• Leverage AI tools to enhance strengths and effectively convey insights to influence stakeholders

⛳️ Requirements

• Over 10 years of substantial experience conducting research in a product-centric environment

• A well-rounded mixed-methods research toolkit

• Proven experience leading strategic research that has impacted product or business trajectories

• Track record of successfully influencing senior leaders and executives through compelling storytelling, strong perspectives, and trusted partnerships

• Capacity to excel in uncertain situations and chart a course forward

• Experience in creating frameworks and models to codify, articulate, and implement research findings

• Ownership mentality and strategic operational skills

• Practical experience using AI tools within the research process

• Familiarity with behavioral science, psychology, or decision science frameworks (preferred)

• Experience collaborating with data science or product teams to design or interpret experiments, integrating attitudinal and behavioral data (preferred)