Principal Solutions Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the technical journey for the most significant and intricate opportunities, from initial discovery to technical closure and into production.

• Conduct technical evaluations that yield a definitive decision by establishing success criteria and deal-breakers with clients.

• Assess opportunities, recognize business drivers, and eliminate unsuitable opportunities early in the process.

• Identify and cultivate technical champions while assisting them in building their internal business case.

• Articulate technical concepts to audiences with diverse technical expertise.

• Act as the primary educator for the customer, ensuring value is delivered to every participant.

• Create reusable trackers, guides, demo environments, and gather product feedback.

• Provide direct qualification feedback to teammates.

• Remain actively involved during customer onboarding post-signature to guarantee that promised outcomes are achieved.

⛳️ Requirements

• Over 8 years of experience in a customer-facing technical position, including several enterprise deals involving multiple technical stakeholders.

• Experience in conducting technical evaluations that you personally scoped and executed, resulting in either a decisive win or an early disqualification.

• Solid understanding of networking concepts, including how TCP and UDP connections are established, DNS resolution, TLS authentication, NAT packet handling, and ideally how to interpret a packet capture.

• Hands-on experience with at least one major cloud platform, Kubernetes, and an identity provider such as Okta, Entra ID, or Google Workspace.

• Proficiency in scripting using Python, Bash, or PowerShell, along with experience working with REST and GraphQL APIs.

• Familiarity with a structured qualification methodology (such as MEDDPICC or equivalent).

• Ability to write clearly and concisely.

• Knowledge of zero trust network access and related categories is beneficial but not mandatory.

• Experience with endpoint security and device management tools (e.g., CrowdStrike, Intune, Jamf) is a significant advantage.

• A strong focus on customer value, resilience, emotional intelligence, coachability, honesty, intellectual curiosity, and economic sensibility.

🏝️ Benefits

• Medical (PPO, HMO, HDHP), dental and vision insurance – 100% employee coverage.

• Basic Life, AD&D, and disability insurance.

• Flexible Spending Accounts - Healthcare, Dependent Care, and Commuter.

• Health Savings Account.

• Flexible Paid Time Off.

• Paid Holidays (approximately 11 days).

• Sick Leave (10 days).

• Paid Parental Leave (6 weeks).

• Maternity Leave (14 - 16 weeks).

• Traditional 401k.

• Roth 401k.

• Equity opportunities.

• Competitive On-Target Earnings (OTE).

• Significant equity potential in a rapidly growing Series B company.

• Remote-first culture with intentional in-person collaboration.

• A supportive Go-To-Market team, including Sales, Customer Success, and Marketing.