Principal Solutions Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Foster the adoption and growth of revenue by assessing enterprise client needs, offering specialized consultation, and crafting tailored legal service solutions that meet client requirements.

• Oversee the comprehensive delivery of custom service solutions from the initial idea through to execution and the final handover to client service teams.

• Ensure that client expectations align with internal operational capabilities.

• Advise clients on technical integration, including data integration, case management systems, API usage, and third-party legal technology solutions.

• Build and sustain expertise in the rules of civil procedure related to service of process, focusing on jurisdictional and litigation-type differences.

• Assist in the development and enhancement of legal services and technology offerings alongside product and service teams.

• Collaborate across departments with sales, client service, and product teams to deliver solutions tailored to client needs.

⛳️ Requirements

• Must live in the United States.

• Bachelor’s degree in Computer Engineering, Information Technology, Electronic Engineering, or a related discipline.

• 7 years of experience as a Solutions Architect, Commercial Leader, or in a role involving project management for custom service solutions.

• 7 years of professional experience working collaboratively with engineering, product, and operations teams to design and execute technical or service-based solutions.

• 7 years of professional experience engaging with two-sided marketplace platforms, including designing or implementing solutions tailored to platform dynamics and user interactions.

• 7 years of professional experience utilizing advanced problem-solving skills to analyze intricate client requirements and convert them into actionable technical or service-oriented solutions.

• 7 years of professional experience managing large, complex custom implementations for clients involving multiple parties.

• 5 years of professional experience ensuring compliance within legal services or similarly regulated sectors.

• 5 years of professional experience executing data integration, implementing case management systems, developing APIs, and integrating with third-party proprietary systems.

🏝️ Benefits

• 100% remote work.

• Up to 10% travel may be necessary for on-site client meetings.