Principal Solutions Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as a senior technical advisor for global strategic enterprise opportunities and client engagements.

• Foster trusted relationships with CIOs, CTOs, Enterprise Architects, Chief Digital Officers, and senior technology teams.

• Analyze complex customer technology landscapes and pinpoint areas where Bloomreach can deliver value.

• Articulate architectures, data flows, and integration strategies to both technical and executive audiences.

• Provide guidance on data movement from systems of record through real-time decision-making, personalization, and activation.

• Assist customers in evaluating trade-offs among data platforms, APIs, cloud infrastructure, identity, governance, latency, and scalability.

• Clarify the limitations of traditional warehouse-centric approaches for real-time customer decision-making and activation.

• Collaborate with Global Account Executives and Solution Consultants throughout the enterprise sales process.

• Support RFPs, technical validation, executive presentations, architecture reviews, and customer workshops.

• Link technical decisions to revenue, cost, risk, and time-to-value.

• Identify and eliminate technical obstacles to enterprise opportunities.

• Collaborate with Product and Engineering to relay customer insights and architectural requirements.

• Mentor Solution Consultants and other customer-facing teams.

• Cultivate relationships with strategic technology partners.

• Contribute to customer technology briefings, industry events, and thought leadership initiatives.

• Lead discussions on technical strategy and architecture for strategic enterprise opportunities.

• Integrate customer insights and market knowledge into Sales, Product, and Engineering.

⛳️ Requirements

• Extensive experience in a senior customer-facing technical position within enterprise software, SaaS, commerce, MarTech, data, or digital experiences.

• In-depth knowledge of modern data architecture and cloud platforms, including Databricks, Snowflake, BigQuery, lakehouses, and CDPs.

• Strong grasp of APIs, event-driven architectures, data flows, identity resolution, customer profiles, and real-time activation.

• Familiarity with enterprise MarTech and commerce ecosystems, including CRM, ESPs, personalization, marketing automation, and commerce platforms.

• Experience with enterprise cloud platforms such as AWS, Google Cloud, or Microsoft Azure.

• Understanding of contemporary commerce architectures, APIs, microservices, composable commerce, and cloud-native technologies.

• Proven experience supporting complex enterprise sales cycles, RFPs, technical evaluations, and multi-stakeholder buying processes.

• Experience engaging with CIOs, CTOs, Enterprise Architects, and technology leadership teams.

• Ability to simplify intricate technical concepts and relate them to business outcomes.

• Skills in executive communication, presentation, and workshop facilitation.

• A commercial mindset that links architecture, investment, risk, and business value.

• Capability to constructively challenge customers and internal Product/Engineering teams.

• Curiosity and the ability to learn and articulate emerging technologies, particularly in AI, data, and customer experience.

• Executive presence and credibility; prior CTO experience is not mandatory.

🏝️ Benefits

• Flexible working hours.

• Virtual-first work with Bloomreach Hubs across three continents.

• Company events.

• 5 paid days off for volunteering.

• People Development Program and personal development workshops.

• Communication coach support.

• Leader Development Program with feedback, coaching, and follow-up check-ins.

• $1,500 annual professional education budget for books, courses, and certifications.

• Employee Assistance Program with counselors.

• Calm sleep and meditation app subscription.

• One additional DisConnect day off each quarter.

• Sports, yoga, and meditation opportunities.

• Extended parental leave of up to 26 calendar weeks for Primary Caregivers.

• Restricted Stock Units or Stock Options, depending on role, seniority, and location.

• Company performance bonus.

• Employee referral bonus of up to $3,000.

• Work anniversary rewards and celebrations.