Principal Solutions Architect

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Provide guidance to global strategic enterprise clients on technology and architectural solutions.

• Foster relationships with CIOs, CTOs, Enterprise Architects, Chief Digital Officers, and senior technology teams.

• Analyze intricate customer technology landscapes and pinpoint opportunities for Bloomreach to add value.

• Articulate architectures, data flows, and integration strategies to both technical and executive audiences.

• Consult on the movement of data from systems of record through real-time decision-making, personalization, and activation.

• Assist clients in weighing trade-offs concerning data platforms, APIs, cloud infrastructure, identity, governance, latency, and scalability.

• Clarify the limitations of traditional warehouse-centric methodologies for real-time customer decision-making and activation.

• Provide counsel on data, AI, MarTech, commerce, and digital experience architectures.

• Collaborate with Global Account Executives and Solution Consultants throughout the enterprise sales process.

• Support RFPs, technical validations, executive presentations, architecture reviews, and customer workshops.

• Connect technical decisions to revenue, costs, risks, and time-to-value.

• Identify and eliminate technical obstacles to enterprise opportunities.

• Collaborate with Product and Engineering to relay customer insights, market trends, and architectural needs.

• Mentor Solution Consultants and other customer-facing teams.

• Cultivate relationships with key technology partners.

• Contribute to customer technology briefings, industry events, and thought leadership initiatives.

• Lead discussions on technical strategy and architecture for strategic enterprise opportunities.

⛳️ Requirements

• Extensive experience in a senior customer-facing technical position within enterprise software, SaaS, commerce, MarTech, data, or digital experience.

• Deep understanding of contemporary data architecture and cloud platforms, including Databricks, Snowflake, BigQuery, lakehouses, and CDPs.

• Strong grasp of APIs, event-driven architectures, data flows, identity resolution, customer profiles, and real-time activation.

• Familiarity with enterprise MarTech and commerce ecosystems, such as CRM, ESPs, personalization, marketing automation, and commerce platforms.

• Proficiency with AWS, Google Cloud, or Microsoft Azure.

• Knowledge of modern commerce architectures, APIs, microservices, composable commerce, and cloud-native technologies.

• Experience assisting with complex enterprise sales cycles, RFPs, technical evaluations, and multi-stakeholder purchasing processes.

• Background in collaborating with CIOs, CTOs, Enterprise Architects, and technology leadership teams.

• Capability to simplify intricate technical concepts and relate them to business outcomes.

• Strong executive communication, presentation, and workshop facilitation skills.

• Commercially aware, understanding the interplay between architecture, investment, risk, and business value.

• Comfortable constructively challenging customers and internal Product/Engineering teams.

• Inquisitive nature with the ability to learn and convey emerging technologies, particularly in AI, data, and customer experience.

• Executive presence and credibility without having previously held a CTO or similar executive technology role.

🏝️ Benefits

• A high degree of autonomy and trust, with no clocking in/out, corporate regulations, or lengthy approval processes.

• Flexible working hours.

• A virtual-first work model with Bloomreach Hubs across three continents.

• Company events.

• Five paid days off for volunteering.

• People Development Program with personal development workshops.

• Support from a communication coach.

• Leader Development Program featuring feedback, coaching, and follow-up check-ins.

• An annual professional education budget of $1,500 for books, courses, certifications, etc.

• Employee Assistance Program offering counseling services.

• Subscription to Calm.

• One additional 'DisConnect' day off each quarter.

• Opportunities for sports, yoga, and meditation.

• Extended parental leave of up to 26 calendar weeks for Primary Caregivers.

• Restricted Stock Units or Stock Options, depending on role, seniority, and location.

• Company performance bonus.

• Employee referral bonus of up to $3,000.

• Rewards and celebrations for work anniversaries.