Principal Program Manager – Auto & Industrial

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Oversee multiple simultaneous, intricate production programs from opportunity and award through initial article, launch, and ongoing production.

• Create and manage program plans that encompass scope, timeline, quality, and cost.

• Execute programs utilizing the Xometry Product Development Process in alignment with APQP.

• Administer program budgets and financials, including tooling, capital, and profit margins.

• Monitor launch and production metrics, such as adherence to timelines, delivery, quality, customer experience, and financial performance.

• Act as the main point of contact for customer programs as well as engineering, quality, and procurement teams.

• Lead cross-functional teams across Sales, Field Deployed Engineering, Quality, Supply Chain Planning, and the Partner Network.

• Hold manufacturing partners accountable for capacity, schedule, quality, and program commitments.

• Coordinate resources, capacity, and dependencies; identify risks; and lead mitigation and recovery efforts.

• Communicate program status through customer and internal leadership reviews.

• Identify expansion opportunities within existing accounts and relay them to Sales and Account Management.

• Drive operational initiatives aimed at enhancing program efficiency, scalability, and repeatability.

• Define and track program KPIs to promote data-driven improvements.

• Implement Lean principles and recognize opportunities for automation and process enhancements.

• Develop program management standards, templates, and playbooks.

• Enhance program execution tools and systems in collaboration with Product and Engineering.

• Mentor and guide program managers.

• Serve as an escalation point for challenging program issues.

• Assist in onboarding new program managers and contribute to the hiring process.

• Report directly to the Director of Strategic Program Operations.

⛳️ Requirements

• Bachelor's degree in Engineering, Business, Operations, Supply Chain, or a related field.

• 12+ years of program or project management experience, with a focus on leading production programs in a manufacturing setting.

• Experience in manufacturing processes such as CNC machining, injection molding, sheet metal, stamping, die casting, or extrusion.

• Proven track record of managing multiple concurrent, complex programs, often valued at $5M or more, from award through launch and into repeat production.

• Proficient understanding of APQP and associated quality planning practices.

• Experience in managing program budgets, timelines, scope, and financial outcomes.

• Demonstrated ability to lead cross-functional teams and manage supplier or contract manufacturer performance.

• Strong analytical, problem-solving, and facilitation skills in both technical and manufacturing environments.

• Excellent written and verbal communication skills, including proficiency in executive-level presentations.

• Must be ITAR eligible and classified as a U.S. person as defined by ITAR, such as a U.S. citizen or national, lawful permanent resident, or individual granted asylum or refugee status.

• Willingness to travel approximately 25% to customer and partner facilities.

• Preferred: 5+ years of military experience.

• Preferred: PMP certification.

• Preferred: Lean or Six Sigma certification.

• Preferred: Experience in automotive, aerospace, defense, or industrial manufacturing.

• Preferred: Familiarity with PPAP, AS9102 first article inspection, or other customer launch requirements.

• Preferred: Experience with ERP systems, Salesforce, BI tools such as Tableau or Looker, and project management tools like Smartsheet, Jira, Asana, or Microsoft Project.

• Preferred: Experience in a high-mix contract manufacturing or manufacturing marketplace environment.

🏝️ Benefits

• Annual bonus.

• 401(k) match.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• Generous paid time off, including vacation, sick leave, floating and fixed holidays.

• Maternity and bonding leave.

• Employee Assistance Program (EAP).

• Wellbeing resources.