Principal Program Manager, Auto & Industrial

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Oversee multiple simultaneous, intricate production programs starting from opportunity and award through first article, launch, and repeat production.

• Develop and manage comprehensive program plans that encompass scope, timeline, quality, and cost.

• Execute programs utilizing the Xometry Product Development Process in alignment with APQP.

• Administer program budgets and financial aspects, including tooling, capital, and margins.

• Monitor launch and production metrics such as adherence to timelines, delivery, quality, customer experience, and financial outcomes.

• Act as the primary liaison for customer program, engineering, quality, and procurement teams.

• Lead cross-functional teams across Sales, Field Deployed Engineering, Quality, Supply Chain Planning, and the Partner Network.

• Hold manufacturing partners accountable for capacity, scheduling, quality, and program commitments.

• Coordinate resources, partner capacity, and dependencies; identify risks and spearhead mitigation and recovery efforts.

• Relay program status through regular updates to customers and leadership reviews.

• Recognize expansion opportunities within existing accounts and direct them to Sales and Account Management.

• Spearhead operational initiatives that enhance program efficiency, scalability, and repeatability.

• Establish and track KPIs, utilizing data to drive enhancements.

• Implement Lean principles and identify opportunities for automation and process improvements.

• Create and maintain program-management standards, templates, and playbooks.

• Collaborate with Product and Engineering to refine program-execution tools and systems.

• Mentor and guide program managers.

• Serve as the escalation point for challenging portfolio issues.

• Assist in onboarding new program managers and contribute to recruitment efforts.

• Report directly to the Director of Strategic Program Operations.

⛳️ Requirements

• Bachelor's degree in Engineering, Business, Operations, Supply Chain, or a related discipline.

• 12+ years of program or project management experience, with a focus on leading production programs in a manufacturing setting.

• Manufacturing experience across processes such as CNC machining, injection molding, sheet metal, stamping, die casting, or extrusion.

• Proven track record of managing multiple concurrent, complex programs, typically valued at $5M or more, from award through launch and into repeat production.

• Familiarity with APQP and associated quality planning methodologies.

• Experience in managing program budgets, timelines, scope, and financial results.

• Background in leading cross-functional teams and overseeing supplier or contract manufacturer performance.

• Strong analytical, problem-solving, and facilitation skills within technical and manufacturing environments.

• Excellent written and verbal communication skills, including the ability to present at the executive level.

• Must be ITAR eligible as a U.S. person, such as a U.S. citizen or national, lawful permanent resident, or individual granted asylum or refugee status.

• Willingness to travel approximately 25% to customer and partner facilities.

• Preferred: 5+ years of military experience.

• Preferred: PMP certification.

• Preferred: Lean or Six Sigma certification.

• Preferred: Experience in automotive, aerospace, defense, or industrial manufacturing.

• Preferred: Familiarity with PPAP, AS9102 first article inspection, or other customer launch requirements.

• Preferred: Knowledge of ERP systems, Salesforce, BI tools like Tableau or Looker, and project management tools such as Smartsheet, Jira, Asana, or Microsoft Project.

• Preferred: Experience in a high-mix contract manufacturing or manufacturing marketplace environment.

🏝️ Benefits

• Annual bonus.

• 401(k) match.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• Generous paid time off including vacation, sick leave, floating and fixed holidays.

• Maternity and bonding leave.

• Employee Assistance Program (EAP).

• Wellbeing resources.

• Remote or hybrid work arrangement.