This is a fully remote position, open to applicants in New York.

📋 Description

• Manage Tribe's most intricate and high-value client relationships from start to finish.

• Initiate and shape new engagements, oversee commercial terms, and ensure portfolio health.

• Collaborate with delivery and product leaders to guarantee quality execution.

• Propel expansion through multi-year program-level partnerships.

• Provide both structured and informal coaching to General Managers (GMs).

• Assist GMs in navigating challenging client scenarios and enhance their engagement-shaping skills.

• Contribute to the internal infrastructure of the GM function, including playbooks, onboarding, and deal frameworks.

• Collaborate with Tribe's founders and leadership on cross-functional priorities.

⛳️ Requirements

• 8–15+ years of progressive experience in enterprise consulting, services, account management, or complex solution environments, with direct responsibility for client relationships and commercial outcomes at a significant scale.

• Proven ability to manage a portfolio of high-value accounts while also developing and coaching others.

• History of creating something beyond your individual contributions: a team, a practice, a hiring process, or a set of standards that persist beyond your direct involvement.

• C-suite credibility within complex, multi-stakeholder organizations—the capacity to constructively challenge executives, build trust through substance, and influence without formal authority.

• Experience in recruiting, interviewing, and assessing talent, preferably for roles similar to this position.

• Strong familiarity with the AI landscape and a genuine interest in how it is transforming enterprise operations. While technical expertise is not mandatory, you should possess credibility in advising senior executives on AI strategy.