Principal Engineer, Digital Workplace Technology

This is a fully remote position, open to applicants in New York.

📋 Description

• Define and spearhead the technical vision, roadmap, and standards for NBCU’s digital workplace platforms encompassing collaboration, endpoints, and AI.

• Take ownership of the comprehensive architecture for Workplace Technology Engineering, ensuring alignment with enterprise architecture, security, and compliance requirements.

• Act as a technical authority for intricate system design, scalability, and the long-term evolution of platforms.

• Oversee the design and engineering of enterprise workplace services throughout Microsoft 365, identity and security, endpoint engineering, unified communications, telephony, and conferencing.

• Guarantee that platforms provide high availability, performance, and security while minimizing operational overhead through automation and standardization.

• Promote global consistency across workplace technologies that support hybrid work environments.

• Architect and implement enterprise AI capabilities, including Microsoft 365 Copilot, Copilot Studio, Power Platform, and low-code automation solutions.

• Lead the engineering of agentic AI solutions, automation workflows, and knowledge systems that improve employee productivity and decision-making.

• Establish standards for AI governance, security, responsible use, data protection, privacy, and compliance.

• Collaborate with business stakeholders to identify and prioritize high-value AI use cases.

• Apply SRE principles by defining and managing SLIs/SLOs, enhancing observability and monitoring, and automating operations.

• Foster reliability, resilience, and operational excellence across global collaboration, endpoint, and AI services.

• Mentor WTE engineering teams and facilitate architecture reviews, engineering design boards, and technical decision-making forums.

• Collaborate with Workplace Operations, Cybersecurity & Risk, Enterprise Architecture, and Product & Business stakeholders.

• Influence strategic decisions and align technology investments with business outcomes.

• Propel cloud migration, endpoint transformation, AI adoption, and the continuous enhancement of employee experience.

• Assess and integrate generative AI and LLM ecosystems, DEX platforms, and automation and low-code development technologies.

⛳️ Requirements

• 12+ years of experience in enterprise engineering, platform engineering, or workplace technology.

• Profound expertise in the Microsoft 365 ecosystem (Teams, SharePoint, Exchange, OneDrive).

• Familiarity with endpoint engineering and device management platforms (Intune, JAMF, SCCM).

• Experience with cloud platforms, preferably Azure.

• Extensive experience in AI/ML or enterprise AI engineering, including Copilot or similar platforms.

• Experience with Microsoft 365 Copilot, Copilot Studio, and Power Platform.

• Knowledge of MLOps, DevOps, and platform engineering best practices.

• Background in media, entertainment, or large global enterprise environments.

• Familiarity with NBCU-specific platforms, such as intranet, employee portals, and custom digital experiences.

• Demonstrated experience leading large-scale enterprise platform transformations.

• Strong architectural, analytical, and problem-solving abilities.

• Excellent communication and stakeholder management skills.

• Strong business acumen, including the understanding and practical application of relevant market/industry trends.

• Ability to excel in a fast-paced and ambiguous environment while managing multiple simultaneous projects that require organization and time management.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k).

• Paid leave.

• Tuition reimbursement.

• Other discounts and perks.

• Bonus eligibility.

• Long-term incentive eligibility.