Principal Consultant – RALS Informatics

This is a fully remote position, open to applicants in Illinois, +5 more states.

📋 Description

• Act as the main technical and functional expert for the RALS platform.

• Provide guidance to customers and internal teams regarding laboratory informatics workflows, system capabilities, and best practices.

• Collaborate with Product Management, Professional Services, Customer Success, Support, Sales, Engineering, Quality, and Regulatory teams.

• Oversee solution design, implementation planning, upgrade processes, and adoption strategies for intricate customer environments.

• Serve as the key escalation point for challenges related to technical issues, workflows, integration, compliance, and business processes.

• Assist customers in enhancing laboratory workflows, boosting operational efficiency, achieving compliance objectives, and maximizing the value of solutions.

• Conduct discovery sessions, architecture discussions, customer workshops, and engage with executive stakeholders.

• Set standards for implementation, develop solution design frameworks, configuration guidelines, and support models.

• Analyze industry trends, regulatory requirements, and data integrity standards to uncover opportunities for innovation and product improvements.

• Assess third-party integrations and supporting technologies.

• Lead training initiatives, technical forums, webinars, workshops, and knowledge-sharing efforts.

• Offer mentorship and technical guidance to consultants, implementation teams, and customer-facing staff.

• Represent Abbott as a trusted expert in laboratory informatics through customer interactions, industry involvement, and thought leadership.

⛳️ Requirements

• Bachelor's degree in Health Sciences, Engineering, Information Systems, Computer Science, or a related discipline, or an equivalent combination of education and work experience.

• Minimum of 12 years of experience in engineering, laboratory informatics, healthcare technology, laboratory operations, or a related field.

• Proven experience in leading complex software implementations, enterprise-level deployments, upgrades, or strategic initiatives for customers.

• Comprehensive knowledge of laboratory informatics workflows, healthcare technology ecosystems, systems integration, and regulated operating environments.

• Experience in providing advice to cross-functional teams on technical, operational, compliance, and implementation risks.

• Ability to articulate complex technical and business concepts to technical teams, leadership, and customer stakeholders effectively.

• Master's degree in a related field is preferred.

• Familiarity with RALS, laboratory middleware, laboratory information systems (LIS), connectivity platforms, or quality management solutions is preferred.

• Background in laboratory diagnostics, medical devices, pharmaceuticals, healthcare technology, nutritional products, or other regulated life sciences sectors is preferred.

• Demonstrated technical success through product innovation, publications, conference presentations, professional society involvement, patents, mentoring, or recognized expertise is preferred.

• Experience in influencing decisions and aligning diverse groups of stakeholders is preferred.

• Knowledge of laboratory compliance requirements, data integrity principles, and regulatory standards is preferred.

• Experience in supporting third-party integrations and enterprise healthcare technology environments is preferred.

🏝️ Benefits

• Opportunities for career development with a global company.

• Eligibility for free medical coverage through the Health Investment Plan (HIP) PPO medical plan.

• Excellent retirement savings plan featuring a substantial employer contribution.

• Tuition reimbursement program.

• Freedom 2 Save program for student debt relief.

• FreeU education benefit for a bachelor's degree.

• Comprehensive health and wellness benefits.

• Equal opportunity employer dedicated to employee diversity.