Principal – Client Service Leader

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Drive the expansion of Apex’s infrastructure services within the assigned local market.

• Formulate and implement strategic plans to enhance relationships with municipal, utility, and public-sector clients.

• Utilize client relationships and market insights to position Apex as a trusted regional partner.

• Collaborate with Divisional and Regional Leadership on infrastructure strategies.

• Advise municipal and utility clients regarding infrastructure priorities and funding strategies.

• Identify and pursue project opportunities, lead proposal efforts, and manage interviews and negotiations.

• Promote cross-selling of environmental, construction, and compliance services.

• Represent Apex at professional associations, technical committees, and industry conferences.

• Oversee municipal infrastructure projects related to water, wastewater, stormwater, transportation, or civil engineering.

• Ensure technical excellence, quality control, adherence to scope, schedule, and budget.

• Provide technical leadership, mentoring, and QA/QC oversight.

• Manage backlog, utilization, and profitability metrics.

• Recruit, mentor, and develop engineers, project managers, and technical personnel.

• Cultivate a collaborative, high-performance culture focused on client satisfaction and technical excellence.

⛳️ Requirements

• BS or MS Degree in Civil or Environmental Engineering or a related engineering discipline.

• Over 15 years of experience in municipal infrastructure.

• Registered Professional Engineer preferred in MA.

• Proven success in developing new markets, securing key municipal clients, and meeting financial growth objectives.

• Strong track record of mentoring, team development, and leading cross-discipline project teams.

• Capability to work effectively with clients to drive growth and sustained performance through strong leadership.

• Excellent written and verbal communication skills.

• Commitment to managing and mentoring staff at all levels.

🏝️ Benefits

• All Apex positions are eligible for annual bonus opportunities.

• Minimum $20,000 sign-on bonus, subject to the Company's sign-on bonus program and applicable terms and conditions.

• Company-subsidized medical and dental insurance.

• Company-paid life insurance, short-term, and long-term disability coverage.

• 401(k) matching program.

• Tuition assistance available.

• Opportunities for cross-training and working on a variety of projects.

• Performance-based bonuses or other incentives.

• Collaborate with leading industry professionals.

• Part of a national firm with over 70 locations across the US.