Pricing Strategy & Insights Manager

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Assess pricing opportunities across various products, business units, services, and channels, which include price metrics, pricing models, price curves, bundling, and new monetization avenues.

• Collaborate with Data Science, Customer Center of Excellence, and Marketing to design and implement pricing research and in-market tests focused on willingness to pay, price sensitivity, and perceived value.

• Convert consumer, competitive, and financial insights into practical pricing recommendations and business cases.

• Keep track of market trends and competitor pricing, promotions, and service offerings in tax preparation, financial services, and related industries.

• Create and assess pricing experiments, A/B tests, and market pilots, which involve defining success metrics and KPIs, analyzing outcomes and statistical significance, and suggesting next steps.

• Develop pricing reporting, analytics, frameworks, tools, and best practices to enhance pricing capabilities and facilitate consistent, insight-driven decisions.

• Oversee and mentor a pricing data science analyst.

• Lead cross-functional pricing initiatives, including project planning, stakeholder alignment, and the development of H&R Block's enterprise pricing strategy.

⛳️ Requirements

• A Bachelor's degree in Business, Economics, Finance, Marketing, Analytics, or a related discipline.

• A minimum of five years of experience in pricing strategy, corporate strategy, management consulting, consumer insights, or a related field.

• Strong strategic, analytical, and financial skills.

• Proven experience in constructing business cases, conducting "what-if" scenario modeling, and translating financial impacts into actionable recommendations.

• Comprehensive understanding of pricing principles and concepts, including price elasticity, value-based pricing, promotional effectiveness, portfolio impacts, and product roles.

• Experience utilizing consumer research, competitive analysis, and strategic business analysis to inform commercial decisions.

• Background in designing or evaluating pricing experiments, A/B tests, or market pilots, including defining KPIs, assessing statistical significance, drawing conclusions, and recommending subsequent actions.

• Demonstrated capacity to manage cross-functional initiatives, facilitate strategic discussions, and influence stakeholders at various levels within an organization.

• Strong written and verbal communication skills, including the ability to present to executives and facilitate workshops.

• Preferred: experience in strategic pricing, pricing consulting, or commercial strategy for consumer-facing products or services.

• Preferred: familiarity with pricing research methodologies, such as conjoint analysis, discrete choice modeling, and willingness-to-pay studies.

• Preferred: experience with price management and optimization, including pricing software, tools, or related capabilities.

• Preferred: experience with pricing structures and monetization strategies across digital products, professional services, subscriptions, or bundled offers.

• Preferred: experience working across multiple business units within a large, matrixed organization.

• Preferred: knowledge of the tax preparation industry, financial services, or other seasonal, transaction-oriented consumer businesses.

🏝️ Benefits

• Competitive salary.

• Medical and prescription drug coverage for eligible associates and their dependents.

• H&R Block Retirement Savings Plan (401(k) Plan).

• Employee Assistance Program.

• (Virtual) fitness center programs.

• Associate discount program.

• Business Travel Accident Insurance.

• Associate Tax Preparation benefit.

• Incentive compensation or short-term incentive plans may offer additional earnings.