Presales Solutions Engineer – Email Security

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Facilitate technical discovery sessions to comprehend customer objectives, security concerns, and technological environments.

• Evaluate customer security architectures to pinpoint gaps, risks, and areas for enhancement.

• Create high-level architectures, solution proposals, and technical documentation for email security environments.

• Design and propose scalable cybersecurity solutions that align with customer needs and industry best practices.

• Articulate security solutions, value propositions, and competitive advantages to both technical and executive audiences.

• Assist in product demonstrations, whiteboard sessions, and technical briefings.

• Work in collaboration with technology partners and vendors to validate and refine proposed solutions.

• Aid in pre-sales proof-of-concept initiatives.

• Provide technical enablement and security-focused training to internal sales teams.

• Ensure a seamless transition to post-sales delivery teams upon opportunity closure.

⛳️ Requirements

• A minimum of 3 years of experience in cybersecurity, pre-sales engineering, or solutions architecture.

• Must reside in the Western region of the US, as required for business needs and determined by SHI management.

• Familiarity with security frameworks such as NIST, HITRUST, and CIS.

• In-depth knowledge of email security technologies, including protection against phishing and BEC, SEG, API-based email security, DLP, and advanced threat protection.

• Ability to effectively communicate and sell complex technical products or services.

• Proficiency in email security solutions, including Proofpoint, Mimecast, and Abnormal.

• Comprehensive understanding of email and data security environments across cloud, on-premises, and hybrid architectures.

• Strong knowledge of identity, network security, endpoint protection, data protection, and security operations.

• Experience in supporting sales teams within a VAR, systems integrator, or technology provider context.

• Excellent presentation skills, including both live and virtual demonstrations.

• Outstanding written and verbal communication abilities.

• High attention to detail, organizational skills, and follow-up capabilities.

• Initiative to research, learn, and resolve issues proactively.

• Exceptional relationship-building skills and a passion for technology.

• Strong documentation skills, including the ability to create system and network diagrams as well as customer-facing presentations.

• Preferred certifications include CISSP, CCSP, CISM, SSCP, and relevant cybersecurity/vendor/OEM certifications.

🏝️ Benefits

• Opportunities for continuous professional growth and leadership development.

• Comprehensive health, wellness, and financial benefits.

• Access to world-class facilities and the technology necessary for success – whether in our offices or yours.

• Medical, vision, dental, 401K, and flexible spending options may be included.